S

Salvador Diaz

About

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Guadalajara, Jalisco, Mexico

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Traba
    Logistics and Supply Chain Recruiter
    Traba
    Dec 2024 - Current (1 year 11 months)
    • Leading high-volume recruitment for logistics and supply chain roles, handling 100+ candidates per position.
    • Managing end-to-end recruitment, including sourcing, screening, interviewing, and onboarding.
    • Developing talent acquisition marketing strategies and training materials to enhance hiring processes.
    • Creating and executing structured onboarding programs to ensure smooth transitions for new hires.
    • Collaborating with hiring managers to refine hiring strategies and recruitment pipelines.
  • Alorica
    Talent Acquisition Recruiter
    Alorica
    Sep 2021 - Nov 2024 (3 years 3 months)
    • Face-to-face interview
    • Recruitment
    • logistics
    • Onboarding
    • Recruiting qualified healthcare candidates to support individuals transitioning into early retirement and assist with their Medicare, medical, and other health-coverage needs in the US.
    • Utilized data analysis to inform and optimize recruitment strategies, ensuring a consistent pipeline of qualified candidates. My day-to-day focus involved interviewing candidates to assess their suitability for roles, directly contributing to effective talent acquisition.
  • Alorica
    Operation Supervisor
    Alorica
    Jan 2019 - Sep 2021 (2 years 9 months)
    • Provided direct support to personnel on the production lines, fostering a collaborative and efficient work environment.
    • Conducted performance evaluations, utilizing data analysis and people analytics to identify areas for improvement and development.
    • Performed immediate problem solving and floor support, ensuring operational continuity and minimizing disruptions.
    • Managed and oversaw a team of 18 agents, directly impacting their performance and contribution to operational goals.
  • Alorica
    Bilingual Agent
    Alorica
    Jan 2019 - Sep 2021 (2 years 9 months)
    • Provided exceptional customer service through various channels, including chat and phone.
    • Proactively followed up on customer issues, ensuring timely resolution and customer satisfaction.
    • Leveraged experience in talent acquisition and candidate relationship management to understand and address customer needs with a high level of empathy and professionalism, drawing parallels from managing candidate experiences to fostering positive client relationships.
    • Utilized skills in handling numerous incoming calls for United Healthcare to efficiently manage a high volume of customer inquiries, demonstrating strong communication and problem-solving abilities in a complex service environment.
Education verified_user 0% verified
  • San Marcos High School
    High School Diploma
    San Marcos High School
    Sep 2004 - Apr 2006 (1 year 8 months)
    San Marcos, CA