S

Salomon Saenz

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IT Manager
San Diego

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work
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  • A.O. Reed & Co
    Provide technical support
    A.O. Reed & Co
    2010 - 2013 (3 years 1 month)
    • Assist users with applications such as Adobe, Microsoft 2010/2013/2016 Office Suite and Internet Explorer. • Upgrade or replace malfunctioning hardware for servers, desktops and laptops. • Participate in monthly meetings with the IT department to check status of current projects and discuss future goals and products that would benefit the company. • Provide technical support for 300+ users using a ticketing system(SysAid) to keep track of progress and alert users of cases that have been resolved. • Configure new user accounts in Microsoft Exchange 2007/2013 and Active Directory. • Configure iPhones and other smart phones with corporate email. • Use Kaseya and TeamViewer to remotely access client workstations or laptops
  • A.O. Reed & Co
    Provide technical support
    A.O. Reed & Co
    2010 - 2013 (3 years 1 month)
    • Assist users with applications such as Adobe, Microsoft 2010/2013/2016 Office Suite and Internet Explorer. • Upgrade or replace malfunctioning hardware for servers, desktops and laptops. • Participate in monthly meetings with the IT department to check status of current projects and discuss future goals and products that would benefit the company. • Provide technical support for 300+ users using a ticketing system(SysAid) to keep track of progress and alert users of cases that have been resolved. • Configure new user accounts in Microsoft Exchange 2007/2013 and Active Directory. • Configure iPhones and other smart phones with corporate email. • Use Kaseya and TeamViewer to remotely access client workstations or laptops
  • A.O. Reed & Co
    IT Manager
    A.O. Reed & Co
    Mar 2000 - Current (25 years 6 months)
    Enhance, configure, backup and manage all information systems infrastructure for company operations of 300+ employees. • Upgrade all server infrastructure from antiquated technology (Windows Server 2003, ESXi 5.1.) to current technology (Windows Server 2012 R2, ESXi 5.5.). • Refresh storage and host hardware from HP DL380 Gen6 servers to NetApp FAS2240 SAN. • Implement disaster recovery solutions such as Veeam Backup and Replication to disk. • Configure and deploy CISCO 6509 switches for data and VOIP. • Upgrade and manage company ShoreTel phone system. • Administer critical systems for operations such as DNS management, DHCP and Microsoft Active Directory. • Modify and create login scripts. • Administer NFS file
  • A.O. Reed & Co
    IT Manager
    A.O. Reed & Co
    Mar 2000 - Current (25 years 6 months)
    Enhance, configure, backup and manage all information systems infrastructure for company operations of 300+ employees. • Upgrade all server infrastructure from antiquated technology (Windows Server 2003, ESXi 5.1.) to current technology (Windows Server 2012 R2, ESXi 5.5.). • Refresh storage and host hardware from HP DL380 Gen6 servers to NetApp FAS2240 SAN. • Implement disaster recovery solutions such as Veeam Backup and Replication to disk. • Configure and deploy CISCO 6509 switches for data and VOIP. • Upgrade and manage company ShoreTel phone system. • Administer critical systems for operations such as DNS management, DHCP and Microsoft Active Directory. • Modify and create login scripts. • Administer NFS file