Salome Mantilla

Virtual Assistant who keeps U.S. teams organized, on time, and one step ahead. For the past 2 years, Ive supported U.S.-based businesses in remote, fast-paced environments, managing complex calendars, inboxes, and cross-time-zone scheduling so executives can focus on what matters most. Most recently, I worked as Executive Assistant to a Head of Client Success and as an Administrative Assistant at a contact center and payment solutions company, where I kept CRM records clean, built daily and performance reports, supervised team automations, and supported social media strategy. Before that, I worked in customer service and sales, which taught me to communicate clearly, handle pressure, and keep every client on track.

What I bring:
• Executive support: calendars, inboxes, meetings, and daily reporting
• CRM amp; reporting: Zoho CRM, HubSpot, Microsoft Dynamics, Recruit CRM, Excel
• Process documentation: creating SOPs and improving how work gets done
• Client success amp; sales support • Tools: Google Workspace, Microsoft Office, Slack, Notion, Monday.com, Jira, Zoom, Canva, WordPress
• Languages: Spanish (native), English (C1), French (B1)

I'm also studying Pharmaceutical Chemistry at Universidad Nacional de Colombia, which sharpens my attention to detail and my discipline with processes. Based in Colombia (UTC-5), with schedules that overlap easily with U.S. business hours. Open to Virtual Assistant and Executive Assistant opportunities, feel free to send me a message.