Design Operations Manager
Visa
Jan 2024 - Jan 2025 (1 year 1 month)
Lead design operations for Visa's Global Product Design and Experience team, driving clarity, alignment, and execution across high-impact product initiatives. Partner cross-functionally with product design, research, marketing, and engineering to roadmap and operationalize digital experiences across regional and global markets. Drive program delivery from concept to launch, managing priorities, facilitating planning sessions, and proactively identifying and resolving roadblocks. Implement systems that improve team efficiency, increase visibility into workflows, and foster strong cross-team collaboration across time zones. Own budget oversight, SOW development, and vendor management to ensure scalable, cost-effective delivery of product desi