Application Support Analyst
Clifford Chance
Aug 2023 - Current (3 years 3 months)
• Developed and maintained over 15 interactive Power BI dashboards powered by Advanced SQL, providing real-time insights for application and product owners. • Created weekly, bi-weekly, and monthly reports using Advanced Excel, ensuring data accuracy and actionable insights for stakeholders. • Conducted root cause analysis to resolve data discrepancies, improving reporting accuracy and reliability. • Created multiple views and custom columns to enhance the perfor mance and loading speed of Power BI dashboards. • Collaborated with cross-functional teams to design and deliver cus tomized data solutions, enhancing operational efficiency by 20%. • Reduced missed billing opportunities by 20% by developing a dynamic Power BI dashboard for t