IT Support & Network Engineer with more than 8 years of experience in Desktop support replacement of faulty parts such as SMPS, RAM, Motherboard, Processors, laptops, Desktop, POS Machine, ATM Machine GRG, NCR, HP Epson Printers, thermal Printers, Epson Projectors, Servers, and diagnosis & troubleshooting the issues design, escalation support, network administration LAN, CAN, MAN, WAN, express-route, VNets, VPC, Virtual WAN, Azure VPN Gateway, Azure Firewall, Sophos, Palo Alto, Sonicwall, Azure VM Scaling, upgrade and downgrade Firewall OS, system administrations dedicated to creating solutions for solving problems as well as increasing the growth of an organization through leadership, Experience in effective management of IT Infrastructure project for new facilities in system administration, installation, configuration. A versatile confident & reliable with extensive experience in resolving issues that are raised at the service desk. Skilled in delivering technical support, managing network operations, design, installations, and maintenance services. Excellent customer-facing