Sai Kumar Konakati

• Over 5 years of experience as a Business Analyst, analyzing complex business processes and recommending improvements, including process re-engineering and IT system enhancements for public sector service. • Skilled in stakeholder management and workshop facilitation to gather requirements and explore solution options, creating data models and process/activity models to define functionality. • Adept at conducting cost-benefit analyses aligned with State methodologies, identifying business problems, assessing opportunities, and proposing measurable solutions aligned with organizational goals. • Strong practitioner of Agile methodologies, supporting system installation, testing, data conversion, and ongoing system maintenance, ensuring solutions integrate across multiple environments. • Proficient in preparing reports on business and system-related issues, building strong relationships with leadership and State staff, and ensuring solutions integrate across environments. • Experienced in supporting system implementation and leading the full project lifecycle, including planning, execution, implementation, and maintenance, ensuring successful project delivery. • Adept at system testing and data validation routines to analyze trends, identify anomalies, and support QA, UAT, and production readiness for enterprise applications and reporting systems. • Coordinated UAT phases by preparing test scripts, leading defect triage meetings, and validating business functionality, ensuring project deliverables meet acceptance criteria and stakeholder satisfaction. • Designed and delivered end-user training programs, including eLearning modules and instructor-led training, enabling real-time tracking of KPIs and strategic insights for decision-makers. • Led stakeholder interviews and workshops to extract latent needs, prioritize requirements, and translate business problems into structured technical tasks aligned with the project roadmap. • Experience with EDI (Electronic Data Interchange) transactions, understanding data warehousing, and GIS (Geographic Information Systems) within the technical environment. • Collaborated with cross-functional teams to analyze healthcare trends, interpret predictive models, and deliver actionable insights that support cost containment and population health goals. • Experience with internet/intranet-based service delivery, including setup of care plans and patient journeys, and configuration of business rules in a HIPAA-compliant environment. • Worked on enterprise implementations, delivering user role configurations, process flows, and integrations for clinical teams, improving data quality, user experience, and patient engagement. • Utilized analytical mindset to enable machine learning workflows supporting AI-powered decision systems, including deployment