Sai Karthik Chittamuru

Sai Karthik Chittamuru

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AI @ Carnegie Mellon University. 3XFounder. 7X Salesforce Certified. Agentforce Specialist|LLMs|RAG|AI Governance
Pittsburgh, Pennsylvania, United States

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Résumé

Jobs verified_user 0% verified
  • CRMIT Solutions
    Senior Salesforce Developer
    CRMIT Solutions
    Sep 2022 - Dec 2024 (2 years 4 months)
    • Configured and customized Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud using Apex, LWC, Aura components, Visualforce, and JavaScript — ensuring full adherence to Salesforce best practices and Governor Limits throughout. • Developed custom Apex classes, triggers, and batch jobs to meet complex client business requirements; authored detailed technical design documentation and provided LOE estimates for all proposed solutions. • Built Lightning Web Components (LWC) and Aura components for custom UI development using JavaScript, HTML, and CSS with event-driven architecture; replaced legacy Visualforce pages with modern Lightning experience. • Integrated Salesforce with Intercom via REST API webhooks (JSON), inc
  • S
    Founder / Owner
    Spice Trail, Olive and Basil & Chai Club
    Sep 2014 - Aug 2022 (8 years)
    • Operated as de facto technology and operations lead: evaluated and implemented point-of-sale and CRM-style loyalty systems, analyzing retention cohorts to improve repeat customer rate by 15%. • Managed stakeholder relationships across 10+ investors, corporate clients, and vendor partners; raised $150K seed funding and scaled to 500+ corporate catering events contributing 30% of topline revenue. • Pivoted operations during COVID to institutional B2B supply contracts under zero-cash-flow conditions; drove rapid stakeholder alignment and sustained zero layoffs across the business.
  • Cognizant Technology Solutions
    Business Analyst & Programmer Analyst
    Cognizant Technology Solutions
    Aug 2010 - Mar 2016 (5 years 8 months)
    • Gathered and documented business requirements from global insurance and banking clients; translated requirements into technical specifications and collaborated with development teams across 3 geographies. • Led 6-person QA team; developed test strategy and automated coverage that reduced production defects by 95%, enforcing quality standards across enterprise platform deployments. • Engineered automated batch processing workflows for a banking client, delivering $300K in annual cost savings through scalable process automation and data validation pipelines. • Built and delivered a sales analytics dashboard for an insurance client, improving policy sales by 10% through data-driven KPI reporting and stakeholder communication.
Education verified_user 0% verified
  • Carnegie Mellon University
    M.S. – Artificial Intelligence Systems Management
    Carnegie Mellon University
    Aug 2025 - Current (1 year)
  • Anna University
    B.E. – Electronics & Communication Engineering
    Anna University
    Aug 2006 - Apr 2010 (3 years 9 months)
Projects (professional or personal) verified_user 0% verified
  • A
    Multi-Agent Orchestration (AeroMind)
    Academic Project
    Jan 2026 - Apr 2026 (4 months)
    Designed stateful multi-agent system for airline cargo operations; built autonomous routing and decision nodes with REST API integration and measurable throughput improvements.
  • A
    AI Strategy – Philips CoE Capstone
    Academic Project
    Jan 2026 - Apr 2026 (4 months)
    Led AI strategy for a Fortune 500 healthcare client: defined problem statements, success metrics, governance frameworks, and phased deployment roadmaps aligned to responsible AI principles.