S

Sahib Zeynalov

About

Detail

Baku, Azerbaijan
Contact Sahib regarding: 
work
Full-time jobs
Starting at USD700/month
Flexible work
Starting at USD4.38/hour
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Finding candidates
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Finding mentors
Finding co-founders
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Mico World
    Customer Service Specialist
    Mico World
    Jan 2026 - Current (11 months)
    • Manage diverse user interactions across global platforms, consistently driving high engagement and standard service metrics.
    • Address and diagnose multi-layered account, platform, and payment operations queries with precision.
    • Collaborate dynamically with distributed operational teams to align cross-border service performance workflows.
  • P
    Customer Support Agent
    Pro Gaming Software LTD
    Dec 2024 - Jan 2026 (1 year 2 months)
    • Delivered premium tier technical and transactional operational support to an expansive international user portfolio.
    • Analyzed, cross-referenced, and resolved intricate technical system errors with high focus on processing efficiency.
    • Maintained and updated system log records while utilizing specialized internal CRM tools and chat platforms.
  • Teleperformance
    Customer Service Representative
    Teleperformance
    Nov 2023 - Dec 2024 (1 year 2 months)
    • Handled vast volumes of targeted client communications under tight service-level agreements using professional empathy.
    • Operated omnichannel ticketing frameworks to document, structure, and route consumer complaints appropriately.
    • Achieved top-tier internal performance parameters focused heavily on conflict resolution quality and client feedback scores.
  • V
    1C Operator / Market Analyst
    Vertex LLC
    Aug 2020 - Oct 2023 (3 years 3 months)
    • Conducted rigorous market research and product demand forecasting to target regional market expansions.
    • Supervised end-to-end supply chain and warehouse cycles through data-driven procurement and statistical inventory tracking.
    • Ensured total information accuracy and secure data ledger maintenance using the 1C Enterprise ecosystem.
Education verified_user 0% verified
  • A
    MBA, Human Resource Management
    Azerbaijan State Economic University (UNEC)
    Jun 2024
  • L
    Labor Legislation
    May 2023 - Aug 2024 (1 year 4 months)
  • E
    E-Gov.az Portal Operations
    May 2022 - May 2023 (1 year 1 month)
  • E
    HR & Finance Management
    E-Gov.az Portal Operations
    May 2022 - May 2023 (1 year 1 month)
  • Baku State University
    Bachelor of Arts, International Relations
    Baku State University
    Jan 2022