Sagar Tewatia

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Content Creator And Social Media Manager

Jan 2022 - Current (4 years 10 months)

• I created content and grew my Instagram page from 2,000 followers to more than 100,000 followers within 5 months. • Researched story background information to provide complete and accurate information. • Developed ideas or material for columns or commentaries by analyzing and interpreting news, current issues, or personal experiences. • Analyzed competitors' activities on different platforms for benchmarking purposes. • Produced videos by writing scripts, editing, and posting final creative.

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Radio Jockey, Assistant Producer And Script Writer

Radio Manav Rachna 107.8

Aug 2020 - Current (6 years 3 months)

• Hosted events are being broadcast over YouTube and radio. • Proofread news stories to catch and edit errors before on-air reading. • Ensured that all broadcast regulations were complied with. • Worked with advertisers to plan and implement successful advertising campaigns. • Monitored emerging trends in digital media and marketing. • Edited, remastered audio shows, bumpers, promos, ads, and podcasts.

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Escalations Manager

Bajaj Capital

Jan 2019 - Dec 2020 (2 years)

• Worked with cross-functional teams to achieve goals. • Delegated work to staff, setting priorities and goals. • Assessed current operations and recommended changes for improved efficiency in resolving customer complaints. • Evaluated individual and team business performance and identified opportunities for improvement.

Leads Specialist

Lenskart

Jan 2018 - Dec 2018 (1 year)

• Developed a strategy for targeted outreach campaigns to maximize lead generation efficiency. • Generated sales by prospecting leads, cold calling, and negotiating advantageous deals. • Conducted research and identified potential leads through various online sources. • Achieved established sales targets by generating new customer accounts. • Established partnerships with third parties who could refer qualified leads into our system. • Communicated effectively with clientele to maintain customer satisfaction and • loyalty. Provided timely, courteous, and knowledgeable responses to information requests. • Collaborated with sales team members to develop strategies to increase the lead conversion rate. • Collaborated with new customer

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Escalations Specialist, Compliance

Max Life Insurance

Jan 2018 - Dec 2019 (2 years)

• Investigated escalated customer complaints, identified root causes, and proposed solutions. • Documented best practices for resolving escalated customer issues quickly and efficiently. • Developed strategies for preventing future escalations through proactive outreach programs. • Determined to provide accurate customer service prices, I am consistently searching for deals and the best prices. • Reviewed customer feedback surveys regularly to identify areas where improvement is needed. • Utilized job-related software to prepare change of address records and issue service discontinuance orders. • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

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Freelance - Theatre

Jan 2016 - Current (10 years 10 months)

• I have done 50 stage plays and more than 100 street plays. • Applied expertise in body movements, gestures, and different forms of speech to engage audience members and drive engagement. • Adapted performance style according to feedback from directors, producers, and • fellow actors. Worked under various contracts, adhering to the demands and schedules of different productions. • Utilized voice training techniques to project, modulate, and adapt voice for different roles. • Maintained physical fitness and appearance as per character requirements. • Worked closely with directors and other actors to find the interpretation most suited to the role. • Created detailed character backstories to bring life to each role. • Received const

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Sagar Tewatia

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