Safaa Ali Kalhoro Globally Experienced Sales & Marketing Professional |

Customer Engagement Consultant

Sonova Group

Nov 2025 - Current (11 months)

Conduct high-volume outbound calls to engage existing and prospective clients.
Convert warm leads into scheduled appointments using persuasive, benefit-oriented communication.
Educate clients on product offerings with clarity, confidence, and empathy.
Maintain accurate client data within the Patient Management System (PMS) and CRM platforms.
Achieve and surpass daily, weekly, and monthly KPIs related to outreach and appointment conversions.
Build strong rapport and ensure a positive, professional, and memorable client experience.
Support the onboarding and coaching of new hires, sharing sales techniques, product knowledge, and best practices to help them improve performance and deliver consistent, high-quality

Senior Account Executive

Motive

Feb 2022 - Aug 2025 (3 years 7 months)

As a Team Lead and Senior Account Executive at Motive, I led a remote sales team to achieve monthly revenue and performance targets. I was responsible for planning and coordinating sales activities, monitoring pipelines, tracking KPIs, and aligning daily execution with business objectives. I maintained sales quality by reviewing calls, monitoring process adherence, and providing performance feedback. I coached and mentored team members through one-on-one sessions, call reviews, and training on product knowledge, objection handling, and closing techniques to improve team performance and ensure consistent goal achievement.

Responsibilities:

Sales Leadership & Coaching: Led a remote sales team, providing one-on-one mentor

Marketing Analyst

Makati Contact Center JSC

Jun 2020 - Jan 2021 (8 months)

As a Marketing Analyst, you play a pivotal role in helping marketing team make data-driven decisions and optimize our campaigns for maximum impact. Leveraging your analytical skills and marketing expertise, you interpret complex data sets, extract actionable insights, and provide recommendations to drive business growth.

Responsibilities:

Data Analysis: Collect, clean, and analyze marketing data from various sources including digital analytics platforms, CRM systems, and market research reports.
Performance Tracking: Monitor key performance indicators (KPIs) such as website traffic, conversion rates, email engagement, and ROI to assess the effectiveness of marketing campaigns.
Segmentation and Targeting: Iden

Customer Service Sales Support

Organisation of Islamic Cooperation Arbitration Centre OICAC

Jan 2020 - Mar 2020 (3 months)

Program Coordinator

Sayfol International School

Aug 2019 - Jan 2020 (6 months)

Event Coordinator

The Music Run

Aug 2019 - Nov 2019 (4 months)

Sales Marketing Manager

GROWGIVECELEBRATE

Mar 2019 - Jun 2019 (4 months)

As a Sales Marketing Manager, you develop and execute strategic marketing initiatives to drive sales growth and enhance brand awareness. This role requires a blend of sales expertise, marketing knowledge, and leadership skills to effectively align marketing efforts with sales objectives and drive revenue generation.

Responsibilities:

Strategy Development: Collaborate with sales leadership to develop marketing strategies and tactics that support sales goals and objectives.
Campaign Planning: Plan and execute integrated marketing campaigns across various channels, including digital, social media, email, and events, to generate leads and drive sales.
Lead Generation: Develop and implement lead generation strateg

M

Content Writer

Mk Productions Inc

Oct 2018 - Jan 2019 (4 months)

Content Writing is about creating an engaging and relevant content for various mediums such as websites, blogs, social media, emails, and marketing materials. Your primary goal will be to craft compelling narratives that resonate with our target audience, drive engagement, and ultimately support our business objectives.

Responsibilities:

Content Creation: Develop high-quality written content across multiple platforms, adhering to brand voice, tone, and style guidelines.
Research: Conduct thorough research on industry-related topics, trends, and keywords to generate ideas and ensure accuracy of information.
Content Planning: Collaborate with marketing and communications teams to develop content calendars and s

Sales Leader

Google Developer Groups Islamabad

Sep 2018

During this one-month role, I led a team workshop where we brainstormed new tech ideas for Google and focused on B2B lead generation. This was a fast-paced learning experience for our team, where we mapped out target tech companies, created outreach email scripts, and practiced pitching our concepts. It was a short, collaborative phase where we actively built prospecting lists and learned how to connect creative tech thinking with business outreach.

Youth Ambassador

British Council

Mar 2018 - May 2018 (3 months)

Safaa Ali Kalhoro

About

Detail

Timeline

Résumé

Safaa Ali Kalhoro

About

Detail

Behavioral traits