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SABRIN na NASREDDIN

About

Detail

Georgia, United States
Contact SABRIN regarding: 
Flexible work
Starting at USD25/hour
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Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Storable
    Customer Support Specialist
    Storable
    Dec 2023 - Current (2 years 7 months)
    • Documented feature requests and streamlined escalation processes, cutting response times by 30%.
  • ZeroFox
    Data Breach Software Support Specialist
    ZeroFox
    Mar 2023 - Oct 2023 (8 months)
    • Streamlined remote support processes to ensure timely ticket resolution.
  • Calendly
    Customer Support Specialist
    Calendly
    Mar 2021 - Oct 2022 (1 year 8 months)
    • Utilized Zendesk to coordinate support cases, ensuring prompt escalation and resolution.
  • S
    Customer Onboarding Specialist / Customer Success Associate
    StoragePug
    Dec 2019 - Jan 2021 (1 year 2 months)
    • Managed over 300 customer accounts via Zoom, phone, and email.
  • C
    Event Coordinator
    Cater2Me (Contract — Bay Area)
    Feb 2019 - Aug 2019 (7 months)
  • N
    Marketing Manager
    Nas Foods PLC
    May 2013 - Jun 2016 (3 years 2 months)
    • Led media campaigns reaching 15M+ viewers.
  • Nexus Consulting
    Account Executive
    Nexus Consulting
    May 2012 - Mar 2013 (11 months)
    • Managed ad campaigns and client relationships, achieving 34% sales lift.
  • CNN
    On-Air Promotions Specialist
    CNN
    Nov 2009 - Feb 2011 (1 year 4 months)
    • Handled daily contracts, program logs, and on-air promo schedules.
Education verified_user 0% verified
  • Clark Atlanta University
    B.A.
    Clark Atlanta University