Scheduled and followed up with customers, managed vehicle status, calls
Customer Service Representative
TTEC
May 2020 - Jul 2021(1 year 3 months)
Resolved customer issues, assisted with benefits, and promoted qualifying • upgrades.
M
Car Auction Assistant/Weekend Supervisor/Courtesy Shuttle Driver
Manheim Cox Automotive
Aug 2016 - May 2020(3 years 10 months)
Parked, prepped, and drove cars while assisting and up-selling to • customers. Managed payroll, shift check-ins, and incident reports. Promoted from Weekend Supervisor to Courtesy Shuttle Driver Car