Medical Biller and Receptionist
Meadowbrook Counseling, Draper-Hybrid
Dec 2020 - Nov 2021 (1 year)
As a Medical Biller and Receptionist, I provided personalized assistance to clients while efficiently scheduling and maintaining the calendars of over 60 clinicians, ensuring strict compliance with HIPAA regulations. I communicated effectively with patients, providers, and internal contacts through chats, calls, emails, Google Sheets, and various medical platforms to resolve complex issues. My familiarity with ICD-10 coding and billing for psychology and psychiatry-related services allowed me to contribute significantly to the billing processes. During my tenure, the facilities experienced rapid growth, and I embraced additional responsibilities to support the company's evolving needs. I also engaged in data analysis to evaluate the perform