Sabah Rahman

Senior UX Designer

Amazon

Feb 2022 - Current (4 years 4 months)

• Led design for Amazon's global HR case system and cut agent ticket time from 2 hours to 10 minutes. • Reimagined Benefits enrollment UX for accessibility, platform consistency, and satisfaction. • Created global manager tools and contract worker systems to drive adoption and performance. • Built beta operations platform for Devices - streamlining workflows for testers, managers, and ops. • Shipped Amazon's first enterprise fleet management interface for large-scale deployments. • Designing advanced Smart Home devices routines for multi-device power users. • Leading generative conversational AI design standards for Amazon Q across the Devices organization.

Senior Product Designer

Lessen

Aug 2021 - Feb 2022 (7 months)

• Created Lessen's first research framework to guide product development using behavioral data and usability insights. • Overhauled information architecture to support multi-user scalability and improved performance under load.

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UX Designer & UX Lead

ForAllSecure

Jun 2019 - Jul 2021 (2 years 2 months)

• Founded and led UX function for ML-driven cybersecurity platform. • Designed intelligent onboarding flows and adaptive dashboards tailored to engineer workflows. • Built inclusive, accessible design systems for highly technical users in security environments.

User Researcher

Feedzai

Sep 2018 - Jun 2019 (10 months)

UX Researcher

CBT Nuggets

Sep 2016 - Aug 2018 (2 years)

• Led design and research for internal education tools and interactive video players. • Introduced system-wide heuristics and accessibility standards to unify design across products and devices.

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Junior Design Researcher

Ad Hoc Global LTD

Jan 2016 - Sep 2016 (9 months)

• Co-founded Geeky Reality, an education-focused nonprofit, leading its branding and digital presence. • Supported behavioral research studies, contributing actionable insights through meticulous analysis and reporting.

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