Saad Khan

Sales Associate / Client Service Executive

Savvital

Aug 2024 - Jul 2025 (1 year)

• Worked closely with a dedicated client as a Sales Associate, driving revenue through relationship building and solution-based selling. • Successfully transitioned from a sales-focused role into client services to enhance customer satisfaction and retention. • Managed client communication, resolved queries, and ensured smooth service delivery. • Collaborated with internal teams to address client needs and implement process improvements.

Account Executive

Sectem Technologies

Oct 2023 - Jun 2024 (9 months)

• Handling of Inbound & Outbound calls • Dealing with Realtors and Brokers. • General Follow up Emails. • Cold Calls, Follow-up Texts • Hardcore selling

Account Executive

Zones IT Solutions

Jan 2023 - Sep 2023 (9 months)

• Handling of Inbound & Outbound calls • Dealing with queries of client and IT companies. • Adhering to all automation procedures. • Upselling to the existing client to improve the services • General Follow up Emails.

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Account Executive

Motive (KeepTruckin)

May 2022 - Dec 2022 (8 months)

• Handling of Inbound & Outbound calls • Dealing with queries of client and trucking companies. • Adhering to all automation procedures. • Upselling to the existing client to improve the services • General Follow up Emails. • Dealing with drivers and owner operators

Client Service Executive

MTBC

Dec 2020 - Dec 2021 (1 year 1 month)

• Handling of Inbound & Outbound calls, including telesales activities and customer onboarding. • Dealing with queries of clients and insurance companies, leveraging insurance expertise. • Adhering to all automation procedures to ensure efficient workflow and client service. • Documentation of calls, maintaining accurate records for all client interactions. • General Follow up Emails, ensuring timely communication and client satisfaction. • Dealing with business services and healthcare providers, actively engaging with medical billing and onboarding doctors. • Utilized sales closing techniques, developed during previous roles as a sales associate, to effectively onboard doctors for medical billing services, thereby expanding the network of

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Customer Service Representative

Touchstone Communication

Feb 2017 - Sep 2018 (1 year 8 months)

• Outbound Sales • Closing sales call

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