S

Saad Bin Abdur Rehman

About

Detail

Lahore, Punjab, Pakistan
Contact Saad regarding: 
work
Full-time jobs
Starting at USD1.7K/month
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • H-Tech Supports
    Technical Support Engineer
    H-Tech Supports
    Mar 2024 - Current (2 years 2 months)
    Managed a team of Field Engineers globally, providing Level 1 and Level 2 support for remote network and deskside issues. Conducted interviews, screenings, and briefings to ensure the best fit for the team. Researched, diagnosed, and troubleshooted customer issues to provide timely solutions.
  • F
    IT Support Engineer
    FieldWork Technologies
    Apr 2022 - Feb 2024 (1 year 11 months)
    Installed, configured, and maintained operating systems and application software. Diagnosed network problems involving hardware, software, power, and communication issues. Resolved technical issues across multiple systems and applications, ensuring seamless functionality for customers and end-users.
  • S
    Service Delivery Executive
    Sharp Brains
    May 2021 - Mar 2022 (11 months)
    Managed end-to-end service delivery process at Sharp Brains, ensuring timely assignment of field engineers and client feedback. Streamlined client request handling, resulting in improved efficiency and customer satisfaction.
Education verified_user 0% verified
  • University of Management and Technology
    BS
    University of Management and Technology
    Sep 2014 - May 2021 (6 years 9 months)