R
Ruben Sierra Soto
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Ciudad Juárez, Chihuahua, Mexico
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- ECold calling SalesEver Bright solarJan 2020 - Oct 2024 (4 years 10 months)I would take inbound calls from customers that wanted to purchase pizza I would have to totwo upsales per call for for quality purposes either offer breadsticks , dressings or soda. [IMAGE]
(Customer Service, InterpreterLanguagelineJun 2017 - Mar 2019 (1 year 10 months)I would take inbound calls from clients fromdoctor's offices from schools from attorneys 911 calls and translate them from English to Spanish or Spanish to English vice versa also just take basic information like Social Security numbers date of births- Customer service, ,SalesBoost MobileSep 2015 - Apr 2017 (1 year 8 months)I would take inbound calls and help out customers to resolvetheir issues either with not being ableto make phone calls send text or pictures or just make a payment thenafter a a year I moved up to Technical Support and that was more advanced helping our customers to reset phones or get back their Gmail accounts or other informationthat they may have lost Also did a little bit dealer support which was basically sales I would get calls fromfrom owners and try to see how many phones I will be able to sell or help them get more lines said they have a discount