Department Internship.
Zain Telecommunication Company - NOC and SOC
Feb 2022 - May 2022 (4 months)
Duties and responsibilities: Maintaining the availability, performance, and security of the organization's networks and systems. This includes monitoring network devices, servers, and applications for issues, troubleshooting problems, and coordinating with other teams to resolve issues quickly and efficiently. Using a variety of tools, such as network management software, monitoring tools, and ticketing systems, to manage and track network incidents and service requests.