Rose Davis Operations leader turning AI into real capacity with AI-powered

Head of Operations

AI Momentum Protocols AMP

Jan 2026 - Current (10 months)

Leading Operations and partnering closely with the CEO to build scalable systems, grow a high-performing team, and lay the foundation for long-term growth.

- Removed the entire leadership team from client delivery by building a facilitator training and accountability program, backed by AI-powered grading and feedback workflows that save 5-10 hours per week.
- Built an AI support agent that triages and drafts every incoming customer email, taking the CEO out of the support inbox and cutting both response time and the number of people involved per ticket.
- Built an AI-powered team-management system that runs all direct-report meeting prep, recaps, and progress tracking, saving ~4-5 hours per week and keeping coaching co

Director, Client Experience

Abilitie

May 2024 - Dec 2025 (1 year 8 months)

- Managed $1M+ global portfolio of enterprise clients across EMEA, APAC, and North America, ensuring program design aligned with client and market needs and long-term success.
- Led strategic advisement and direct sales efforts; leverage CRM to track pipeline, optimize engagement, and drive revenue growth.
- Owned client success and retention, driving 85%+ client retention by cultivating high-trust relationships.
- Supported internal sales enablement and customer success process improvements.

Founder & Fractional Executive (COO/COS)

The Elevated Entrepreneur

Nov 2022 - May 2024 (1 year 7 months)

Business operations and fractional COO/Chief of Staff consulting for service-based businesses. Helping founders find clarity and boost efficiency to scale with ease.

- Designed and implemented company-wide OKRs and KPIs, increasing accountability and aligning day-to-day execution with business strategy.
- Managed full-cycle hiring for key roles, including Marketing Manager and Executive Assistant; developed job descriptions, sourced candidates, conducted interviews, and oversaw onboarding and training.

Head of Business Operations & Strategy

Brand Growth Experts

Jan 2022 - Sep 2022 (9 months)

- Led strategic planning sessions with CEO and core members of the leadership team to identify priorities and ensure alignment with business objectives across the organization.
- Directly responsible for managing P&L ($1MM+ annual revenue) and analyzing revenue-focused KPIs regularly to provide actionable insights. Through ongoing budget management, cut monthly expenses by 12%.
- Formulated and executed comprehensive marketing and sales strategy for a new group coaching program, resulting in a 150%+ boost in monthly recurring revenue.
- Served at interim CEO for 6 months.

Director, Marketing Operations

Brand Growth Experts

Jul 2020 - Dec 2021 (1 year 6 months)

- Developed and launched a subscription membership community that created $50K in new monthly recurring revenue, and directly contributed to two consecutive years of 100%+ YoY revenue growth.
- Managed complete hiring process for Head of Marketing, Community Manager, and Customer Support
Manager, and responsible for supervising each individual, as well as five contract employees.
- Implemented process to streamline production and distribution of podcast, increasing productivity by 50%.
- Optimized the UX experience for a community of 250+ ecommerce entrepreneurs, ensuring smooth
onboarding experience, high levels of engagement, and maintaining a churn rate of less than 6%.

Project Manager/Right-Hand to CEO

Brand Growth Experts

Sep 2017 - Jun 2020 (2 years 10 months)

- Created strategy and content for targeted email marketing campaigns that led to more than $100K in revenue for multiple 2-day in-person training events hosted across the United States.
- Coordinated the planning and execution of multiple 10-25 person client events per year.
- Used scrum-based project management process to boost productivity and employee engagement by 20%.

Director of Operations

Ratna Ling Retreat Center

Sep 2015 - Sep 2016 (1 year 1 month)

- Participated in strategic planning for nonprofit organization, including business and marketing plan development, as well as budget management.
- Provided direction and oversight for marketing initiatives, including monthly newsletters, social media content creation and advertising, and media partnerships.
- Awarded $10,000 Google advertising grant; developed and managed Google ad campaign, using Google Analytics metrics analysis to measure program success.
- Drafted and negotiated contracts and coordinated program details for all group retreat reservations.
- Served as lead for guest services tasks, including check-in and registration, front desk and maintenance.

Senior Account Manager - Digital Health

Edelman

Sep 2014 - Aug 2015 (1 year)

- Developed and executed Google search engine marketing campaign, resulting in a 300% increase in annual product sales.
- Drafted content and oversaw highly-targeted LinkedIn InMail campaign, with message open rate nearly three times the industry average.
- Managed Facebook ad campaign that led to an 88% increase in new fans.
- Led pilot Facebook ad campaign for pharmaceutical market research, resulting in 25 participant sign-ups for rare disease research and providing client with a new way to reach a niche target audience.
- Compiled regular metrics reports for a variety of different clients using Google Analytics and AdWords.
- Assisted with strategic program development for digital support of traditional PR pro

Project Coordinator - New Business

Edelman

Aug 2013 - Sep 2014 (1 year 2 months)

- Managed more than 75 new business opportunities, with funds awarded totaling more than $6MM.
- Developed timelines, coordinate material delivery, align resources and source responses for RFPs.
- Planned and oversaw execution of inaugural week of service; worked with 12 volunteer organizations and 300 employees to complete 1,166 collective hours of service over four days.

Assistant Account Executive

Edelman

Apr 2012 - Aug 2013 (1 year 5 months)

- Conducted research to inform strategic planning for programs and events
- Coordinated logistics around global medical meetings
- Developed global template materials for regional and local customization
- Served as team leader for media monitoring efforts, including developing media monitoring protocols and comprehensive media results reports
- Contributed to planning and execution around a variety of regulatory milestones, including U.S. and European product approvals
- Drafted press releases and media pitches
- Provided media support through opportunistic pitching, successfully placing stories in national and local outlets

Intern

Edelman

Oct 2011 - Apr 2012 (7 months)

Teaching Assistant

University of Wisconsin Milwaukee

Aug 2009 - May 2011 (1 year 10 months)

Developed lesson plans/activities for and taught two sections of JMC 201 - Media Writing, which covered all aspects of media - print, broadcast, strategic communications, social media, and media literacy.

Rose Davis

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Rose Davis

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