Ron Strawbridge

Ron Strawbridge

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Product | Design | Lean | Agile | AI Transformation
St. Louis, Missouri, United States
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Résumé

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  • Extreme Networks
    Sr UX Manager, Extreme Core Services
    Extreme Networks
    Aug 2021 - Apr 2026 (4 years 9 months)
    Managed the end-to-end experience strategy for Platform ONE — integrating AI-powered design workflows across the team to modernize how design work gets done. - Built and tested an internal AI skill library for the design team — custom prompt architectures for local LLMs and Windsurf — and trained the team on AI-augmented design workflows, establishing a repeatable system for accelerated delivery. - Led a cross-functional team of principal designers and key stakeholders to unify the customer experience across Extreme's full product portfolio. - Accountable for delivering a unified experience across multiple product tiers in a complex B2B business — aligning Sales, Partner Management, Marketing, Product, and Engineering around a single custom
  • B
    Principal Researcher / Owner
    BB CX Research
    Jan 2021 - Aug 2021 (8 months)
  • C
    Partner
    Cherokee Street Theater Company
    Aug 2019 - Current (7 years)
    60-minute ( or so…) theatrical experiences chocked full of weirdo-satirical fun
  • Graybar
    Director of Customer Experience
    Graybar
    Nov 2018 - Mar 2020 (1 year 5 months)
    - Customer Experience Insights - User Experience Design - Innovation Strategy - Product Design Strategy
  • Culture Spirit
    Partner
    Culture Spirit
    Sep 2017 - Dec 2021 (4 years 4 months)
    -Managed Customer Experience Strategy practice -Managed Product Innovation Strategy practice Techniques: Customer Journey Mapping, Workshops, internal and client presentations, Field research, digital analytics, interaction design, customer segmentation, program management
  • Express Scripts Pharmacy Benefit Services
    Director, Digital Member Experience
    Express Scripts Pharmacy Benefit Services
    May 2016 - Aug 2017 (1 year 4 months)
    Director Of Digital Capabilities -API Strategy -eCommerce Strategy -Mobile Strategy -Responsible for NextGen Product Strategy -Oversaw API Product Strategy -Lead Mobile Product Strategy -Lead team of product owners Techniques: Customer Journey Mapping, Workshops, internal and client presentations, Field research, digital analytics, customer segmentation.
  • Maritz
    UX Architect
    Maritz
    Jan 2015 - Apr 2016 (1 year 4 months)
    -Developed presentation layer guidelines and standards for Maritz Motivational -Developed the Maritz Motivation Design System -Developed an integrated UX design process -Managed User Experience and User Interface engineers -Evangelized UX principles to sales and operations leaders and managers Techniques: Customer Journey Mapping, User Validation Testing, Workshops, internal and client presentations, interaction design, Content strategy, Prototyping, Field research.
  • Perficient
    Senior User Experience Architect
    Perficient
    Sep 2012 - Jul 2014 (1 year 11 months)
    Lead user research and interaction design at Ameren MO/IL, McKinsey Partners, and Oklahoma Gas & Electric. -Mentored client's UX team and U.I. developers -Estimated and wrote S.O.W.s & S.D.A.s -Mentored X.D. staff on UX best practices and techniques -Worked with sales to develop a Utility playbook. -Developed medium-fidelity prototypes used in the sales process with I.T. Techniques: Customer Journey Mapping, User Validation Testing, Workshops, internal and client presentations, interaction design, Content strategy, Prototyping, Field research
  • UX PATH INC
    Principal Consultant @ UX Path Inc.
    UX PATH INC
    Jul 2012 - Aug 2021 (9 years 2 months)
    Product Management, Lean UX, and Customer Experience consulting & training. Applied Frameworks - Product Design Strategy - Customer Research - User Research - Product Management Coaching - Lean UX Design Coaching SweetRush - User Research Coaching and Consultation ARG / Graybar - Customer Experience Insights - User Experience Design - Innovation Strategy - Product Design Strategy Patterson Companies - Customer Research - Interaction Design Mentoring - Design Process Development Lelander LLC - Customer Research - Interaction Design - Client Training Dodles - Customer Research - Client Training - Innovation Games - Interaction Design IL
  • Safety National
    UX Strategy
    Safety National
    Oct 2011 - Oct 2012 (1 year 1 month)
    -Planned, coordinated, and facilitated business strategy sessions with C.C.B. -Lead the creation of User Experience standards for the I.T. department. -Worked with C.T.O. and Director of Development to establish a UX process within an agile development process -Worked with the steering committee to design a UX strategy that would serve the immediate and long-term needs of their business users -Lead focus groups and visualization sessions with the business users -Worked with User board (C.C.B.) to establish a design process that communicated user needs to the I.S. group -Defined usability goals per project, conducted and led usability testing, developed prototypes, wireframes, custom interactions, and created HI-Def. prototypes -Participated
  • RELX
    Senior UX Specialist / Information Architect
    RELX
    Dec 2009 - Oct 2011 (1 year 11 months)
    -Developed a design process for NHE business where customers and domain experts had a voice in product development, and where users validated the design -Evaluated, planned, the estimated cost for user research and testing -Planned and facilitated Innovation games with business owners and users -Conducted and lead usability testing -Worked with customer team (Marketing, Sales, Product) to develop new user-centered product ideas -Lead project-based teams of developers, designers, and business analysts to apply UX practices -Worked with software architects, marketing, editorial, and business owners to design “best of UX practice” applications and products -Developed prototypes, wireframes, and custom interactions using Axure, Balsamiq Mockups
  • Xplor Pay
    UI Architect
    Xplor Pay
    Oct 2007 - Nov 2009 (2 years 2 months)
    $1c
  • Mastercard
    Senior Visual Developer
    Mastercard
    Jun 2007 - Oct 2007 (5 months)
    Techniques: Interaction design, Prototyping, User Validation Testing, Internal Presentations Flex 3.0 Developed various applications from credit card choosers to fantasy soccer games using the Flex 2.0 Develop in-house event registration form using Flex 2.0 Flash Lite 1.1 -2.1, Java ME Developed/Designed tutorials and applications for the Nokia Cell phone Conducted user studies on Bank of America, Us Bank, and Commerce Banks small device initiatives Designed interactions, based on user studies, for mobile banking systems. Environment: Develop Interactive Web, XML, HTML/XHTML, Flash, Java, Java ME Flex, Flash Lite
  • T
    Senior Interactive Developer
    Touchwood Creative
    Jul 2005 - Jun 2007 (2 years)
    Techniques: Interaction design, Prototyping, User Testing Technologies: Develop Interactive Web, CD, DVD Projects using PHP, ASP, XML, HTML/XHTML, Flash, Adobe Premiere, Final Cut Pro, 3D Studio Max, Zinc MDMFlash 10/ Flex 3.0 Developed E-Learning applications using(CD-ROM and Web) Co-Developed an XML driven Quiz engine using Flash 8: The Quiz engine included multiple-choice, multiple-multiple, drag and drop, and Fill-in-the-blank. Fluent AS 3.0
  • B
    Freelance Multimedia Designer/Developer
    Brown Shoe
    Jun 2004 - Jul 2005 (1 year 2 months)
    Project: Federal Reserve of St. Louis Flash7/ Macromedia Captivate Developed And Designed E-learning materials for Treasury Department Assisted in the developed of story boards for electronic training materials Coordinated the development of an XML Flash architecture to deploy Captivate movies Created electronic training materials with Captive and Flash 8 Assisted the Federal Reserves web developers with optimizing HTML to be used with Flash. Photoshop / Illustrator Designed various art elements for the Captivate movies, including buttons photo assets, and interfaces. JavaScript Developed scripts allow Flash swfs to be view on Federal Reserve Computers Environment: Developed Interactive Web, CD, DVD Projects using ColdFusion, ASP, XML, H
  • J
    User Experience Designer
    JM Ross Associates
    May 2004 - Jan 2006 (1 year 9 months)
  • C
    Freelance Multimedia Designer/Developer
    CDI Business Services
    Apr 2003 - Jul 2005 (2 years 4 months)
    Project: Federal Reserve of St. Louis Flash7/ Macromedia Captivate Developed And Designed E-learning materials for Treasury Department Assisted in the developed of story boards for electronic training materials Coordinated the development of an XML Flash architecture to deploy Captivate movies Created electronic training materials with Captive and Flash 8 Assisted the Federal Reserves web developers with optimizing HTML to be used with Flash. Photoshop / Illustrator Designed various art elements for the Captivate movies, including buttons photo assets, and interfaces. JavaScript Developed scripts allow Flash swfs to be view on Federal Reserve Computers Environment: Developed Interactive Web, CD, DVD Projects using ColdFusion, ASP, XML, HT
  • Robert Half
    Freelance Multimedia Designer/Developer
    Robert Half
    Nov 2001 - Jul 2006 (4 years 9 months)
    Project: Maritz Learning Designed and developed an XML driven E-Learning Web applications for Ford Motor Credit and Honda Used Adobe Photoshop to manipulate stock photos Used Illustrator to create art for flash quizzes and demonstrations Hand coded XML/HTML/CSS prototypes using Ultra Edit and Dreamweaver Built quizzes using Macromedia Flash Edited Sound with Sony Soundforge Participated in brain storming sessions with Maritz Interactive Directors Environment: Flash/ActionScripting, Dreamweaver, Photoshop, Illustrator, HTML, XML, Soundforge
  • B
    Freelance Multimedia Designer/Developer
    Brown Shoe Co
    Jun 2000 - Jun 2002 (2 years 1 month)
    Designed and developed existing e-commerce web sites including Dr. Scholls, Famous Footwear, Naturalizer, and Brown Shoes Corporate web site Edited stock images with Photoshop Layout design for e-commerce sites using Photoshop Hand coded HTML with Dreamweaver and HomeSite Layout design for e-commerce emails Animating images, text logos with Flash Built corporate testimonials page using flash with ActionScripting and XML Served as a consultant on various ActionScripting issues Worked with web developers to implement the XML driven testimonials page Optimized flash animations by using ActionScripting instead of frame animation Environment: Flash, Dreamweaver, Photoshop, Illustrator, JavaScript, HTML, ASP, XML Project: Graphic World Designed
  • Gateway Region YMCA
    Arts and Humanities Director
    Gateway Region YMCA
    Jan 1999 - Dec 2001 (3 years)
  • S
    Actor
    St Louis Science Center
    Jan 1998 - Dec 1999 (2 years)
  • The Black Rep
    Actor
    The Black Rep
    Jan 1992 - Dec 1996 (5 years)
Projects (professional or personal) verified_user 0% verified