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Ronny Sánchez

About

Detail

IT support
Costa Rica
Contact Ronny regarding: 
Flexible work

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • K
    Credit advisor and Customer Service Representative for Key
    Key Credit Repair
    Mar 2019 - Dec 2021 (2 years 10 months)
  • T
    IT Supervisor
    Total Software Solutions
    Jan 2018 - Mar 2019 (1 year 3 months)
    - Active Directory, Windows Server, Software and Hardware Installation Install and Reinstall OS on new and old computers Hardware change, Virus removal, Computer tune up, Clean Registry, New Software installation.
    Reference: Jamie Patel (IT Supervisor +506 8914-7135)
  • CSS Corp
    Tier 1 and 2 Technician
    CSS Corp
    Jun 2017 - Apr 2018 (11 months)
    - Main Duties: Assist customer with any technical inquiry regarding the service (magicJack), also guide the customer through the installation using tools like LogMeIn
    Reference: Irina Fernandez (Supervisor – +506 8727-9685) Key Credit Repair (March 2019 – December 2021) Credit advisor and Customer Service Representative for Key Credit Repair. Reference: Nikitas Tsoukales (Phone: +1 617 966 6673)
  • E
    Technical support and Customer Service for Timecard
    Econz Wireless
    May 2016 - Jun 2017 (1 year 2 months)
    - Provide guidance to new customers through service with webinars.
    - Provide Technical support to all remote tools (Chats, emails and calls)
    Reference: Carlos Saborio (Manager – +506 2248-4960)
  • R
    Tier2 Technician
    Roimax Telecentre (ABC
    Dec 2015 - May 2016 (6 months)
    - Help users from Microsoft and OS X with issues like virus removal, tune up, service optimization (OS X), clean registry, Virus Removal, in place upgrade. Reference: Maximiliano Vargas (HR Manager – +506 2440-4800)
  • Procter and Gamble
    HP
    IT Support
    Procter and Gamble, HP
    Jul 2014 - Nov 2015 (1 year 5 months)
    - Install and Reinstall OS on new and old computers. Hardware change, Virus removal, Computer tune up, Clean Registry, New Software installation. Active directory and windows server knowledge
  • F
    Tier 2 Tech Agent - Avast Account
    First Base Program
    Sep 2012 - Nov 2013 (1 year 3 months)
    - Connect Customers remotely using tools like Bomgar and LogMeIn.
    - Repair computers and also clean and tune up the system
    - Repair computers and also clean and tune up the system
  • Teleperformance Spain
    Tech Rep for Windows
    Teleperformance Spain
    Mar 2011 - Dec 2011 (10 months)
    - Help Customers with issues regarding Windows (XP, Vista, Windows 7, 8 and 8, 1) using tools like LogMeIn