R

Rommella Marie Tabiongan

About

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Metro Manila, Philippines
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Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Booth
    Customer Success Specialist
    Booth
    Aug 2024 - Apr 2025 (9 months)
    • Chat support for a healthcare subscription-based account • Scheduled doctor appointments based on medication eligibility • Provided information about subscription coverage and medication pricing • Tracked medication or delivery status • Assisted with billing concerns, including overpayments, card information, and sending electronic payment receipts • Performed basic customer retention
  • C
    Customer Care Representative
    Carelon Global Solutions
    Sep 2023 - Apr 2024 (8 months)
    • Healthcare account (medical insurance support) • Handled inbound calls from healthcare providers regarding patients' medical insurance information • Checked medical claims and authorization status • Provided medical insurance verification and eligibility support
  • TaskUs
    Content Moderator
    TaskUs
    Jul 2022 - Sep 2023 (1 year 3 months)
    • Content moderation campaign (non-voice) • Image annotation
  • Teleperformance
    Customer Service Representative
    Teleperformance
    Apr 2019 - Aug 2021 (2 years 5 months)
  • KFC
    Team Member
    KFC
    Jan 2013 - Jan 2014 (1 year 1 month)
    • Experienced work primarily involves customer service and physical labor.
Education verified_user 0% verified
  • M
    Bachelor in Secondary Education
    Manuel L. Quezon University
    Jan 2015
  • Universidad De Manila
    Electrical Engineering
    Universidad De Manila
    Jan 2009 - Jan 2010 (1 year 1 month)
  • D
    Alternative Learning System
    DepEd
    Jan 2007 - Jan 2008 (1 year 1 month)