Romil Savla

N

Assistant Manager

Netimpact

Jun 2024 - Current (2 years)

• Conduct daily social media scans across Facebook, LinkedIn, Twitter, Blogs, TikTok, and News. • Utilize YouScan, Brandwatch, and manual monitoring techniques for brand tracking. • Sentiment, product, cluster tagging, • Data sorting.

Senior Associate

Netscribes

Jul 2023 - Jun 2024 (1 year)

• Managed team shifts, rosters, performance reports, and new- hire training. • Monitored, engaged, and enhanced brand reputation across multiple digital platforms. • Reviewed user comments, feedback, and complaints manually and using Sprinklr. • Responded to negative comments and complaints within defined TAT. • Acknowledged positive feedback and showcased highlights to clients.

R

ORM Executive

RepIndia

Oct 2021 - Jun 2023 (1 year 9 months)

• Monitored and managed brand reputation using Konnect Insights and OneDirect. • Engaged users on Facebook, Instagram, Twitter, LinkedIn, YouTube, and GMB. • Delivered real-time brand comments and insights to Account Managers. • Created structured performance and sentiment reports with improvement suggestions.

W

ORM Executive

WAT Consult

Aug 2020 - Sep 2021 (1 year 2 months)

• Performed detailed ORM monitoring across major social platforms. • Responded to complaints within TAT and engaged with users on behalf of brands. • Generated daily, weekly, and monthly ORM performance reports. • Suggested improvements to address key consumer pain points.

K

Digital Marketing Executive

KDM Nutrition & Wellness LLP

Aug 2019 - Feb 2020 (7 months)

• Managed Instagram and Facebook pages for brand growth. • Created social media content and improved e-commerce visibility. • Led email marketing campaigns and managed online customer engagement. • Generated leads online and at exhibitions.

H

Travel Advisor

HOSPITALITY MINDS

Nov 2018 - Feb 2019 (4 months)

• Provided travel guidance and managed hotel and resort bookings. • Designed customized tour packages and onboarded new hotels for B2B business.

B

HR Recruiter

Boyenhaddin HR

Oct 2017 - Oct 2018 (1 year 1 month)

• Managed end-to-end recruitment processes. • Conducted telephonic interviews and scheduled candidate assessments. • Handled documentation, follow-ups, and candidate databases.

About

Detail

Timeline

Résumé