Romel Felias
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Romel Felias

Romel Felias

About

Detail

Costumer Service Representative
Butuan City, Caraga, Philippines

Contact Romel regarding: 

work
Full-time jobs
Starting at USD4/hour
Flexible work
Starting at USD4/hour
id_card
Internships
Open to unpaid internships
person_search
Finding candidates
connect_without_contact
Finding mentors
Finding co-founders
groups
Networking

Timeline

work
Job
school
Education
2009
2023

Résumé

Jobs verified_user 0% verified
  • V
    ACCOUNT ASSOCIATES
    VXI Global Holdings
    Mar 2023 - Oct 2023 (8 months)
    Provided primary customer support to both internal and external customers, ensuring a high level of satisfaction. Updated and maintained customer records with precision. Managed a constant flow of customer calls with minimal wait times, demonstrating effective time management. Proactively addressed customer needs and resolved concerns, offering advice and assistance tailored to individual preferences. Responded promptly to customer requests for information, products, and services. Actively listened to customers, resolving issues efficiently and escalating complex matters when necessary. Proficiently resolved associate, tool, and service delivery issues based on statistical reports, and effectively matched customers with relevant products an
  • G
    FIELD ASSOCIATES/ COLLECTION OFFICER
    GOPEL FINANCE CORP.
    Feb 2022 - Feb 2023 (1 year 1 month)
    Proficient in managing delinquent accounts, repossession decisions, research, and effective communication with members. Skilled in reconciling vendor statements, resolving payment discrepancies, and assessing customer credit histories.
  • J
    SERVICE CREW/ JUNIOR MANAGER
    Jollibee Foods Corporation
    Oct 2015 - May 2018 (2 years 8 months)
    Experienced in project consultation, food preparation, equipment maintenance, and inventory management, with a focus on delivering exceptional customer service. Proficient in scheduling, documentation, organization, and product knowledge to enhance operational efficiency.
Education verified_user 0% verified
  • C
    Bachelor of Science
    Caraga State University, Cabadbaran Campus
    Jan 2015 - Jan 2020 (5 years 1 month)
  • H
    High School Diploma
    High school
    May 2009 - Apr 2013 (4 years)