Rokeya Everett PMP, SAFe SPC

Rokeya Everett PMP, SAFe SPC

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Program & Operations Leader | Automation, CRM & Workflow Optimization | Building Revenue-Protecting Systems | Open to Work
Suwanee, Georgia, United States

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Jobs verified_user 0% verified
  • Everwood Collective
    Senior Program / Operations Leader
    Everwood Collective
    May 2025 - Current (1 year 6 months)
    Led cross-functional initiatives focused on process optimization, operational efficiency, and scalable execution, partnering with technical and business stakeholders to improve outcomes across complex environments.

    Key Contributions
    • Designed and improved end-to-end workflows to reduce manual effort, delays, and operational friction
    • Implemented CRM and lifecycle process improvements to increase visibility, accountability, and follow-through
    • Translated strategic objectives into executable systems, timelines, and delivery plans
    • Identified automation opportunities to protect revenue, improve response times, and increase consistency
    • Served as a bridge between leadership, operations, and technical tea
  • PBG Consulting
    Program Management Office Lead
    PBG Consulting
    May 2022 - Current (4 years 6 months)
    Leading enterprise PMO overseeing technology transformation initiatives, including SaaS rollouts, cloud
    migration, and cybersecurity modernization.
    Managing a multidisciplinary team of 12+ project managers, agile coaches, coordinators, cloud FinOps analyst, and change enablement specialists.
    Establishing portfolio governance processes, Agile delivery playbook, and risk escalation protocols to support consistent execution across business units.
    Partnering with cloud engineering and finance teams to implement FinOps practices, reducing AWS costs and improving resource utilization.
    Integrating change enablement into all technology rollouts, ensuring end-user training, communication, and stakeholder alignment across dep
  • ATEK Inc
    IT Agile Project Manager
    ATEK Inc
    Mar 2020 - May 2022 (2 years 3 months)
    Plan, coordinate, and implement projects totaling $3.5 million of the Department of Commerce (DOC) technology modernization portfolio using Service Now. Set project timelines, monitor deliverables, track lessons learned, track change request and monitor proper approvals while identifying and monitoring risk to ensure the project stays on budget, within the timeline, and in scope. Monitor and present project updates and progress to relevant stakeholders including clients, project sponsors, executives and the project team. Coach and support project team members with tasks assigned. Ensure artifacts are properly stored for historical reference. Document newly developed processes and templates to assist in refining the Project Management O
  • JPI
    IT Agile Project Manager
    JPI
    Apr 2019 - Mar 2020 (1 year)
    Manage projects and subprojects for the Department of Homeland Security (DHS) Homeland Security Information Network (HSIN) to increase information sharing focused on high security events in a secured environment. Manage projects not limited to application upgrades and operations of maintenance of AWS cloud stored software applications accessible using access management tools such as Microsoft Identity Manager (MIM) using Atlassian tools, including Jira and Confluence.
  • Chevo Consulting LLC
    Senior Consultant III
    Chevo Consulting LLC
    Mar 2015 - Apr 2019 (4 years 2 months)
    Manage projects and subprojects through software development lifecycle (SDLC) while evaluating project deliverables and associated documentation utilizing SharePoint and MS Office Suite.
    Monitor and report all program and project risk for Internal Revenue Service (IRS) - Return Review Program (RRP), maintaining the risk register, and the risk management plan. Act as point of contact for risk and issue status. Maintain program risk documentation including the risk management plan. Identify and analyze risks, assess alternatives, recommend mitigation strategies, and support risk reporting and escalation.

    Develop and maintain the project and subproject schedules utilizing Microsoft project. Align project activities through t
  • Chevo Consulting LLC
    Senior Consultant
    Chevo Consulting LLC
    Mar 2015 - Apr 2019 (4 years 2 months)
    Manage projects and subprojects through software development lifecycle (SDLC) while evaluating project deliverables and associated documentation utilizing SharePoint and MS Office Suite.
    Monitor and report all program and project risk for Internal Revenue Service (IRS) - Return Review Program (RRP), maintaining the risk register, and the risk management plan. Act as point of contact for risk and issue status. Maintain program risk documentation including the risk management plan. Identify and analyze risks, assess alternatives, recommend mitigation strategies, and support risk reporting and escalation.

    Develop and maintain the project and subproject schedules utilizing Microsoft project. Align project activities through t
  • Independent Contractor
    Web Projects Consultant
    Independent Contractor
    Aug 2009 - May 2022 (12 years 10 months)
    Manage IT Web projects from coordination to completion, responsible for day-to-day management and accountability of web projects within the parameters of cost, quality, schedule and objectives. Act as the primary point of contact for project status and issues. Monitor project progress, analysis and problem solving. Coordinate internal and external team activities and project deliverables utilizing SharePoint MS Project and MS Office Suite.

    Design and redesign websites and templates for businesses in order to efficiently communicate to end-users; utilizing HTML, XML, CSS, and JavaScript technologies. Provide leadership and guidance managing project deliverables of a design and technical team of 8 associates. Align project act
  • Citizant
    Web Director
    Citizant
    Dec 2007 - Aug 2009 (1 year 9 months)
    Managed the IT Web projects from initiation to closeout as assigned and within the parameters of cost, quality, schedule and objectives. Worked with projects requiring integration of multiple functional organizations. Responsible for project communications, lead regular meetings as well as report statistic data to stakeholders.

    Designed websites and templates for small businesses in order to efficiently communicate to end-users; utilizing HTML, XML, CSS, and JavaScript technologies. Utilized MS Project to build and maintain project scheduling and served as the point of contact for project personnel and all related project stakeholders. Trained, managed and developed personnel on web design methodologies and successfully resolved
  • C
    Web Director
    CorpComm Inc
    Apr 2006 - Dec 2007 (1 year 9 months)
    Provided leadership and guidance managing project deliverables of a team of skilled professionals to redesign and consolidate web designs of major Federal IT projects to be more concise utilizing HTML, XML, CSS, and JavaScript technologies. Utilized new technology to develop an internally used (CMS) Content Management System and trained all new employees on department operations and web development projects. Performed content updates to websites based on business requirements and ensured adherence to government contracts and regulations based on the government contracts book and kept the publication updated on the website and designed in a more user friendly interface. Maintained DoD Defense Procurement and Acquisition (DPAP) website sectio
  • Uspto
    Patent Examiner
    Uspto
    May 2005 - Jan 2006 (9 months)
    Received and examined patent applications submitted by inventors in the field of digital communications and compared invention specifications to existing worldwide patent inventions that ensured zero duplication efforts. Corresponded with lawyers and inventors regarding acceptance/rejection of patent applications.
  • IBM
    Software Solutions Engineer
    IBM
    Aug 2001 - Jul 2004 (3 years)
    Managed integration of externally produced products onto Personal Computers (PC’s) and laptops in development. Acted as a point of contact to vendors, collaborating internal and external project schedules and release dates utilizing Microsoft Project and MS Office Suite. Responsible for project communications to ascertain all business technology requirements, informing development team of any required changes that met marketing, testing, usability and vendor requirements for solutions that expanded security feature capabilities related to clients’ software security needs. Trained existing help desk personnel on post project support requirements and served as lead developer within a team environment regarding vendor relations utilizing num
  • C
    Test Engineer Co-op
    CMAC
    Jan 2000 - Aug 2000 (8 months)
    Coordinated with company engineers in development of testing schedules for engineering team and created test programs and processes for numerous network frames utilizing DIT-MCO equipment and software programming languages similar to C/C++.
    Maintained website consistency and standardization regarding project website deliverables and utilized FrontPage, HTML, XML, CSS and JavaScript to redesign and maintain internal/External department web pages.
    Utilized MS Access in database development for test engineering team in maintaining time management and designed test fixtures that successfully reduced testing times.
Education verified_user 0% verified
  • North Carolina Agricultural and Technical State University
    Electronics and Computer Engineering Technology, Computer Technology and Telecommunications
    North Carolina Agricultural and Technical State University
    Jan 1997 - Dec 2001 (5 years)
  • P
    Cosmetology/Cosmetologist, General
    Paul Mitchell The SchoolVirginia