Efficiency in writing and speaking in English and Spanish. Strong problem solver who readily adapts to change and works effectively under pressure. Able to work in a fast-paced, multi-tasked and high-energy environment. Capable to provide a quick answer to emerging problems. Results oriented person willing to work collaboratively with team members, as well as on individual assignments to achieve goals.
I've been working on the customer service and IT support zone for 3 years.
I like developing myself on the IT support position, because I have a lot of knowledge and am good at it.
I have experience creating and working tickets on softwares like sales force and service now.
I've always worked under pressure, and I'm efficient.
I'm good with teamwork, I like proactively helping others with all the knowledge I have, and likewise learn from the others