Business Process Optimisation Manager
Sabre
Aug 2022 - Sep 2023 (1 year 2 months)
Managed an Operations Efficiency team, driving process improvements and cost efficiencies, resulting in $300,000 in savings through automation initiatives. Developed and executed a business strategy to align with organisational goals, fostering growth and acceptance among senior leadership. Led process improvement initiatives, achieving a 30% increase in productivity, reduced cycle times, and enhanced employee satisfaction and revenue per employee. Directed resource allocation and project management for operational support teams across Sabre Hospitality, improving project delivery by 45% in the first year. Facilitated lean improvement workshops and mentored key leadership on Lean concepts, methodologies, and tools to drive awareness and eng