Rofea Abayan

Proactive and approachable team player with experience in talent support, online education, and customer service. Worked as a Talent Success Associate, handling escalations, managing freelancer-client relationships, such as onboarding and freelancer/client retention, and ensuring quality across engagements. Also served as an ESL tutor, creating personalized lessons for learners of all ages and backgrounds. In a customer service role, supported billing, technical concerns, and scheduling while consistently meeting performance targets. A highly motivated individual who's always willing to learn and apply her best knowledge to contribute to the development and success of your company.