Gerardo Rodriguez Gonzalez

Experienced IT Professional with over 15 years of valuable experience in IT roles including Management, IT Administrator and Business Solutions Consultant. My background includes leading IT Teams, Implementing ERPs and monitoring Project performance to ensure Company sucess. Familiar and adept in working with business transformation systems also examining processes and workflows to identify opportunities for improvement. Skilled in Incident Management Systems, Service delivery using SLAs, ITIL, Relationship Management, cross-functional team leadership and strategic direction to the enterprise's information security. Accustom to handling IT Support, managing IT projects, and supporting various departments with IT Tools and applications.