R

Rodrigo da Silva moraes

About

Detail

Rio de Janeiro, Brazil

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Costa Crociere
    Hospitality Operator – Front Desk On Board.
    Costa Crociere
    Dec 2022 - Jul 2023 (8 months)
    Keys Duties and Responsibilities: Supporting passengers with their requirements at the front desk/ phone regarding all types of issues or needs during their time on board.
  • Trip.com
    Customer Service Adviser –
    Trip.com
    Jul 2019 - Oct 2019 (4 months)
    Keys Duties and Responsibilities: Supporting customers with their requirements on the phone, email and doing some administration/ paper work when not on the phone.
  • J
    Food and Beverage Supervisor
    Jury's Inn Brighton Waterfront
    Nov 2018 - Feb 2019 (4 months)
    Duties Supervise staff on their duties at the bar, restaurant during the breakfast, lunch and dinner, room service and organisation of meeting and events and also training new staff. Basically run the shift floating around different outlets and departments.
  • H
    Assistant Food and Beverage Manager - Costa Coffee
    Hilton Hotel Gatwick Airport
    May 2018 - Oct 2018 (6 months)
    Opening, closing of shifts. Interacting with guests, liason between departments. Cash up, managing stock, orders and activities trough the day with the rest of the team and responsible for training new staff.
  • H
    Food and Beverage Assistant - Lobby Bar
    Hilton Hotel Gatwick Airport
    Jun 2017 - May 2018 (1 year)
    Opening the shift, serving guests at the lobby and behind the bar, cash up, requisitions of products.
  • R
    Sales Adviser/Call Centre - Portuguese
    Rental cars.com
    May 2013 - Oct 2013 (6 months)
    Providing advice for booking cars around the world and support in customer service.
  • H
    Banquet and Event Assistant
    Hilton Hotel Manchester Airport
    Dec 2011 - Dec 2012 (1 year 1 month)
    Keys Duties Responsibilities: Reception, waiting and the organisation of the Events.
  • H
    Banquet and Event Assistant
    Hilton Hotels
    Feb 2010 - Dec 2010 (11 months)
    Keys Duties and Responsibilities: Primary role was to wait on tables during functions, I also assisted on events reception and the organisation of the rooms.
  • B
    Office Coordinator –
    Brazilian Olympic Committee
    Jan 2008 - Jan 2009 (1 year 1 month)
    Keys Duties and Responsibilities: Worked as part of the successful Bid Commission for Rio. Responsible to day by routine of our office such as booking travels, meetings, making notes of meetings, visits to difference locations, meet and greet and liason between all international members.
  • Marks and Spencer
    Customer assistant
    Marks and Spencer
    Keys Duties and Responsibilities: To assist customers with their purchasing requirements, both on the shop floor and behind the tills, this included the Food department and menswear. I also assisted with replenishing the stock prior to opening.
  • G
    Interpreter – Remote
    Glosource
    Keys Duties and Responsibilities: Translating calls from over US. (Medical, Immigration, 911 , Costumer Services in general)
  • S
    On Line Coordinator, Group of translators (English-Portuguese)
    Speaklike.com
    Selection, training and organization of group of Brazilian translators working in the project. Liaison and contact between translators in Brazil and US Headquarters.
Education verified_user 0% verified
  • F
    Letters/English.
    Faculdades Metropolitanas Unidas FMU
    Jan 2025 - Current (1 year 9 months)
  • F
    Hospitality Management.
    Faculdades Metropolitanas Unidas FMU
    Jan 2024 - Jan 2025 (1 year 1 month)
  • U
    Neuro Linguistic Programming (NLP) Practioner
    UDEMY Uk
  • S
    Professional Diploma in Leadership and Management
    Shaw Academy.
  • S
    Information Technology – Microsoft Office Software
    SOS Computadores
  • L
    a diploma in Business and Marketing
    LBC College Manchester
  • U
    Excellence in Service to Clients
    Universidade Estácio de Sá;
  • U
    Customer Service – Active Recruitment
    UK
  • S
    Flight Attendant Course
    Skylab
  • SENAC
    Human Relations
    SENAC
  • U
    Cognitive Behavioural Therapy (CBT) Practioner
    UDEMY Uk