Technical Support and Customer Service are my specialty. I consider myself a problem Solver with high focus on achieving goals and obtaining results. Self-Learner, self-motivated, ability to create rapport on empathetic way to obtain the information required to solve or process the request.
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Interpreter.
TransPerfect Connect
Apr 2025 - Jun 2025(3 months)
Interpretation services for medical, financial and other purposes. Terminated after a traffic accident, right hand injurie. Mandatory INS sick leave (discriminatory dismissal)
C
Synchrony Bank Customer Service.
Client Services INC
Jul 2024 - Nov 2024(5 months)
Duties: Inbound Phone Billing inquiries, process payments, check statements, dispute charges and fees, credit card promotions with deferred interest for stores promotional credit cards.
Nike Consumer Care: Chat and voice support Agent.
Concentrix
Apr 2023 - Aug 2023(5 months)
Duties: Assist Nike consumers with orders, shipping, billing, and product assistance. Establishing a connection through a friendly professional experience
Prosper Bank Loan Document Verification.
Bill Gosling Outsourcing
Aug 2022 - Dec 2022(5 months)
promoted to Wise tack Account Service and Collections Duties: Verify ID's, driver's licenses, statements, receipts, etc for Prosper bank customers. Promoted to Wisetak Account. Customer care with soft collections.
D
Frontline Advisor USA - WFH
DHL โ EXPRESS:
Jan 2022 - Mar 2022(3 months)
Assisting customers in scheduling pickups, obtaining quotes and providing professional and quality track and trace services to all parties, especially customers and the DHL network.