R

Rodolfo Juarez

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customer service representative
Mexico

Contact Rodolfo regarding: 
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Résumé


Jobs verified_user 0% verified
  • K
    Customer Service Representative
    KiwiCOlombia-KiwiGPS
    Oct 2023 - Jan 2024 (4 months)
    KiwiCo is a an educational toy company based on monthly subscriptions. Responded to customer via phone and emails to answer questions about products, account related issues, delivery timeframes and services that KiwiCo provide. Use of Kustomer, Magento, and Google related apps. Seasonal job due to holidays season.
  • DraftKings Inc
    Customer Service Representative
    DraftKings Inc
    Sep 2022 - Jun 2023 (10 months)
    Helped large volume of players every day with positive attitude and focus on customer satisfaction. Responded to customer emails to answer questions about theri account, betting information and products and services that DraftKings provide. Use of Zendesk, UserHub and AWS
  • Qvc
    Sales Representative
    Qvc
    Jul 2021 - May 2022 (11 months)
    Adhered to company policies and scripts to consistently achieve call-time and quality standards. Helped grown woman to make their purchases Maintained user account data by initiating account access and establishing in database. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education verified_user 0% verified
  • A
    TECHNICIAN DEGREE
    AMERICAN SCHOOL OF TAMPICO LENGUAGE INSTITUTE
    Jan 2015 - Jan 2018 (3 years 1 month)