R

Rocío Oviedo

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Cordoba, Argentina

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Résumé

Jobs verified_user 0% verified
  • Crewfare
    Customer Service Coordinator
    Crewfare
    Dec 2024 - Current (1 year 7 months)
    I respond to inquiries across text, calls, tickets, and emails, efficiently handling escalated concerns. I resolve issues ranging from reservations to technical challenges, always using a customer-focused, needs-based approach. I work closely with cross-functional teams to ensure prompt, accurate service and maintain a strong commitment to client satisfaction.
  • DataAnnotation
    Freelance AI Content Writer and Copywriter
    DataAnnotation
    May 2024 - Current (2 years 2 months)
    My responsibilities (both in Spanish and English) have been to come up with diverse conversations over a range of topics, to write high-quality answers when given specific prompts, to compare the performance of different AI models and to research and fact-check AI responses.
  • D
    Freelance Translator
    DELSUR TRANSLATIONS
    Aug 2023 - Current (2 years 11 months)
    I have translated dialogues for AI engines training and technical bulletins with the CAT tools Memsource and memoQ. Besides, I have post-edited EOBs and EOCs with memoQ. Besides, I have actively participated in projects involving Language Modeling, contributing to the training and implementation of language models for AIs.
  • A
    Autonomous English tutor
    Jan 2017 - Current (9 years 6 months)
    I worked autonomously offering my teaching services to people who wish to learn English with different goals (conversation, international examinations, work, travelling) in both face-to-face and online meetings.
Education verified_user 0% verified
  • U
    Diploma in Data Science and Artificial Intelligence and Their Application to Economics and Business
    UNC
    Mar 2025 - Current (1 year 4 months)
  • F
    Diploma in Software Localization
    Facultad Regional de Resistencia - Universidad Tecnológica Nacional
    Apr 2024 - Jul 2024 (4 months)
  • A
    Python Programming
    ADA IT
    Mar 2024 - Dec 2024 (10 months)
  • &
    Healthcare and Life Sciences Translation courses
    &AATI)
    Apr 2022
  • I
    IT applied to Translation courses
    Apr 2021 - Apr 2025 (4 years 1 month)
  • Universidad Nacional de Córdoba
    Bachelor's Degree in Translation
    Universidad Nacional de Córdoba
    Mar 2018 - Dec 2023 (5 years 10 months)