Robin Andrasi Ops + People Operations | Process Improvement | Systems, SOPs,

Operations Manager

Joseph Ellen Vacation Rentals

Aug 2024 - Current (2 years 2 months)

Manage and oversee the property onboarding process Manage and oversee property permitting/taxes (state, county, city) Created a property onboarding management system with automation to streamline the onboarding experience. This is a work in progress, ever changing Designed & implemented a HR dashboard in Monday.com to centralize tracking for recruiting pipelines, onboarding/offboarding, quarterly reviews, and employee lifecycle milestones. Developed standard operating procedures to ensure consistent, compliant onboarding and offboarding experiences. Launched quarterly performance review tracking system to support ongoing feedback and development. Esta

Executive Program Manager

Revedy

Jul 2023 - May 2024 (11 months)

Executive calendar management Top-notch project management to executives and teams Manage complex travel arrangements for CEO and other executives Coordinated a team off-site for 15 team members including travel arrangements, accommodations and meals Created Zoho database to manage referrals, transactions etc Process outgoing invoices and track accounts receivables Create SOPs for various teams Analyze data and provide reports to executives and stakeholders

Agent Experience Manager

Vacasa

Sep 2021 - Jul 2023 (1 year 11 months)

●●●●RIF/Layoff (RE Dept dissolved) Managed all agent onboarding tasks Created a Google Classroom for agents to learn systems Maintained database and assisted with nationwide recruiting efforts and events Project management and SOP creation for RE team Led weekly project management meeting for RE executive team Tracked recruiting efforts and reported via Greenhouse Provided an amazing agent experience by answering questions and providing assistance when needed

Transaction Compliance Specialist

Vacasa

Oct 2019 - Sep 2021 (2 years)

●●●●RIF/Layoff (RE Dept dissolved) Review/Approval of ALL real estate transaction documents for the nationwide real estate brokerage (DotLoop), coordinated payments to agents

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Transaction Coordinator/Real Estate Assistant

AndAssist Virtual Assistant Services

Aug 2019 - Aug 2024 (5 years 1 month)

Postcard creation/mailings, flyer creation/mailings, spreadsheet cleanup (import/export) to multiple CRMs, listing management, MLS data entry, transaction management for multiple states (CA, GA, TX, MI, FL, VA, DC, MD)

Transaction Manager

Knock

Apr 2018 - Aug 2019 (1 year 5 months)

●●●●RIF/Layoff (Position eliminated when co pivoted to lending) Managed over 100 transactions for NC and GA markets

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Owner/Real Estate Virtual Assistant

AndAssist

Jul 2005 - Apr 2018 (12 years 10 months)

Postcard creation/mailings Flyer creation/mailings Spreadsheet cleanup (import/export) to multiple CRMs Listing management MLS data entry Transaction management for multiple states (CA, GA, TX, MI, FL, VA, DC, MD)

Assistant to CFP

Horizon Financial

Sep 2002 - Apr 2005 (2 years 8 months)

First point of client contact Provided excellent customer support to clients Series 6 licensed (simply for ability to legally answer some questions as needed) Created client reports and charts for client meetings Meticulous recordkeeping Created client correspondence

Robin Andrasi

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Robin Andrasi

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Behavioral traits