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Robert William Cox

About

Detail

Ohio, United States

Timeline

work
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school
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Résumé

Jobs verified_user 0% verified
  • C
    City Council Member
    Jan 2024 - Current (2 years 10 months)
    Represent constituents, contribute to city policy, and oversee community development initiatives. Advocate for research and support families affected by neurofibromatosis.
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    Proud Volunteer
    The Children's Tumor Foundation:
    Jan 2020 - Current (6 years 10 months)
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    Terminal Manager / Account Manager
    Transport National
    Nov 2017 - Jan 2025 (7 years 3 months)
    • Managed all aspects of the Cincinnati Terminal including a local and 5 over the road driver team • Managed customer relationships for client communications, conflict resolution, and compliance on client deliverables and revenue • Provided regular two-way communication between client and team to provide strong team representation and set proper client expectations • Identified business opportunities, pursued sale leads, negotiated contracts, and closed deals to meet sales targets • Led operational improvement initiatives that cut turnaround time by 22% through better equipment utilization and workflow optimization • Managed departmental budgets and resource allocation across multiple projects, delivering consistent results under tigh
  • DHL Aviation
    Air Capacity Sales Operations Analyst
    DHL Aviation
    Oct 2012 - Oct 2014 (2 years 1 month)
    • Direct responsibility of delivery and oversight of 2 direct reports and 4 capacity planning agents • Provided daily analysis of statistics and data to identify issues and develop action plans that improved service and quality KPIs • Coordinated and supervised capacity planning for all DHL domestic aircraft with zero discrepancies • Analyzed project needs including project plans and delivery schedules, established project management strategies, and recommended the appropriate level of planning, scheduling, and control • Supervised multiple projects utilizing hands-on leadership and extensive industry experience to maximize successful project completion
  • DHL
    FDA Import Brokerage
    DHL
    May 2011 - Sep 2012 (1 year 5 months)
    • Directed responsibility and oversight of 7 FDA entry writers processing of all FDA inbound freight for clearance through US Customs • Effectively processed shipments to receive clearance information while staying compliant with all government agency rules and regulations • Provided information to DHL origin and destination stations on the status of the shipments being delayed • Established and maintained effective collaboration with Government counterparts as well as other relevant stakeholders, private sector, and non-government agencies • Led all communication planning and execution activities including the development of all organization-wide communications and delivery schedule
  • DHL
    Field Service Operations Supervisor
    DHL
    Jun 2010 - Nov 2017 (7 years 6 months)
    • Managed all aspects of the pickup and outbound operations of a DHL union station.
    • Full P+L responsibility for outbound operations directing cross-functional teams of 2 agents and 20+ union employees in logistics and transportation operations.
    • Responsible for maintaining the highest level of labor relations at the city and state level, ensuring business continuity and profitability.
    • Oversaw key customer relations and solutions with large outbound accounts including Amazon, Pitney Bowes, GE, iHerb, and Luxottica.
    • Measured and executed key KPIs to increase flow and movement of packages by doubling volume and driving profits to new highs by 15%.
    • Supervised all administrative, logistics, and c
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    Ramp Lead Agent
    Jun 2010 - Apr 2011 (11 months)
    • Supervised 6-member crew tasked with downloading and uploading multiple DHL aircraft each night with zero mishaps or accidents • Led the scheduling and applied labor utilization to maintain a safe, dependable, and consistent operation • Directed the interpretation of aircraft weight and balance loading instructions, hazardous material labels, aircraft loading manifests, and cargo routing tags • Ensured that all employees followed and complied with all federal, state, municipal, airport authority, and carrier rules and regulations
Education verified_user 0% verified
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    Bachelor of Arts
    OHIO STATE UNIVERSITY.
    Mar 2005 - Nov 2008 (3 years 9 months)