Robert Grootjen

Robert Grootjen

About

Detail

Product
Managua Department, Nicaragua

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Stealth AI Startup
    Technical Product Manager
    Stealth AI Startup
    May 2025 - Current (1 year 5 months)
    Building stuff
  • T
    Recruiter
    Talent Stream Group
    Nov 2024 - Current (1 year 11 months)
    - Recruit top-tier talent for global positions, specializing in 10x Software Engineers, Technical Product Managers, Staff Software Engineers, DevOps, IT, Cyber security and Project Managers, with a primary focus on roles in the United States and Latin America. I do legal roles as well in the United States.

    - Execute full-cycle recruitment, from sourcing and prescreening to interviewing.

    - Source +-50 - 100 candidates daily using advanced tools and personalized outreach strategies to identify highly qualified professionals.

    - Conduct +-50-75 prescreens and interviews weekly, adapting to high-volume recruitment demands and role-specific requirements. (Variable per role)

    - Manage client accounts
  • Stealth AI Startup
    Recruiter
    Stealth AI Startup
    Nov 2024 - May 2025 (7 months)
  • Stealth AI Startup
    Product Owner
    Stealth AI Startup
    Jul 2024 - Jul 2025 (1 year 1 month)
    - Developed agentic workflows using n8n for automation
    - Leveraged Google Cloud services like Vertex, App Engine, Cloud Run, BigQuery, etc, for quick application development
    - Conducted prompt engineering and evaluated LLMs (OpenAI, DeepSeek, Claude, Gemini) via OpenRouter for performance optimization
    - Implemented RAG pipelines using LangChain for enhanced context-aware responses
    - Created wireframes to guide product development
    - Automated processes using Python and n8n
    - Built proof-of-concept applications with Python, JavaScript, HTML, and CSS
    - Designed landing pages using Lovable for user engagement
  • LatamRecruit
    Recruiter & Account Manager
    LatamRecruit
    Jun 2023 - Jul 2024 (1 year 2 months)
    - Submit 6-8 highly qualified engineering candidates per role weekly, aligned with client expectations.

    - Oversee the entire recruitment process from sourcing to offer negotiation and onboarding.

    - Recruit elite engineers across Latin America, and the U.S. for staff technical roles.

    - Maintain strong client relationships, providing regular updates and managing expectations.

    - Efficiently manage up to 10 open roles, ensuring timely candidate delivery.

    - Supervise two sourcers, ensuring pipeline quality and continuous sourcing improvements.

    - Consistently close 2-3 inbound deals per week by leveraging effective sales consulting strategies.

    - SEO strategies to rank hi
  • LatamRecruit
    Cyber Security & IT Recruiter
    LatamRecruit
    Jan 2021 - Current (5 years 9 months)
    Spearheaded the identification and engagement of top-tier senior Cyber Security and IT professionals across Latin America, ensuring alignment with the specific technical and cultural requirements of North American clients. Specialized in bridging the talent gap by connecting premier tech companies in the United States and Canada with exceptional IT talent in the LATAM region. Conducted rigorous pre-screening processes, leveraging both technical assessments and behavioral interviews to ensure candidates not only met technical criteria but also aligned with company values and culture. Worked closely with hiring managers, HR teams, and organizational leaders to understand specific role requirements, ensuring a seamless recruitment process and
  • Builders
    Recruiter
    Builders
    Jan 2021 - Jun 2023 (2 years 6 months)
    - Focus on identifying and recruiting the best software engineers across Latin America.

    - Consistently submit 5-6 thoroughly pre-screened candidates per role to meet client needs.

    - Manage the entire recruitment process, from sourcing to offer acceptance, ensuring a smooth experience for both candidates and clients.
  • S
    Recruiter
    Snowcap International
    Jan 2020 - Jan 2021 (1 year 1 month)
    - Identify and engage top software engineering talent across the United States and Canada.

    - Pre-screen candidates through detailed phone interviews to assess qualifications and cultural fit.

    - Forward well-vetted candidates to clients, ensuring they meet all role requirements.

    - Consistently provide 5-6 high-quality candidates per role each week to meet client expectations.
  • Oclinicals
    Sales team lead & Account Manager
    Oclinicals
    Apr 2018 - Apr 2019 (1 year 1 month)
    At Oclinicals, I had the opportunity to work in a dynamic SME within the medical and health industry for one year. My role involved leading and coaching a team of 15-20 appointment-setting agents, consistently achieving weekly and monthly goals. I also conducted regular meetings with clients to exchange ideas and optimize processes.

    Key Responsibilities:
    - Led and coached a team of 15-20 appointment-setting agents to achieve weekly and monthly targets.
    - Managed client relationships through regular meetings to optimize processes and performance.
    - Nurtured client accounts, ensuring satisfaction and long-term partnerships.
    - Streamlined payroll processes for the appointment-setting team.
    - Developed and im
  • Opticall BPO
    Customer Service Team Lead
    Opticall BPO
    Feb 2017 - Apr 2018 (1 year 3 months)
    I am proud to have contributed to the remarkable growth of Opticall BPO. When I joined, the company had 20-30 employees, and now it has grown to over 500. Working in this start-up environment taught me to be creative and open-minded. I played a key role in implementing numerous ideas and had the opportunity to supervise a team of 15-20 agents. Collaborating with the Business Intelligence team, I also enhanced various processes. This experience transformed me, equipping me with new ideas and skills.

    Key Responsibilities:
    - Supervised a team of 15-20 agents, ensuring high performance and adherence to targets.
    - Developed and executed strategies for customer service and appointment setting.
    - Drove business developmen
  • Sitel
    Customer Service Representative
    Sitel
    May 2014 - May 2015 (1 year 1 month)
    My start as a customer service agent. I had to help out people with their credit cards and also a little bit of tech support. I learned a lot in offering an amazing service and keeping customer satisfaction to the max and beyond.
    ● Customer Satisfaction
    ● Customer service
    ● Tech support
  • Accedo Technologies
    Customer Service Representative
    Accedo Technologies
    May 2012 - Jan 2013 (9 months)
    My first job as a Customer Service Representative for the campaign "Target". A retail store in the U.S.A.
    I was helping out customers with Credit Card issues like past due accounts, making payments, unblocking online accounts, declined transactions, etc. It was an amazing experience where I learned alot on how to solve customers problems.
    ● Customer Satisfaction
    ● Tech Support
    ● Customer Service
Education verified_user 0% verified