Robert Haden Senior Software Engineer

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Senior Back-End Developer

NTERSOL / CI&T

May 2022 - Jun 2023 (1 year 2 months)

Provided valuable technical contributions to multiple clients. In particular, assisted Zillow in migrating services to a new cloud infrastructure and developing a new platform for supporting loan officers. Gained experience with new technologies (Python, Kubernetes, Terraform) as well as continued working with C#/.NET, SQL Server, Angular, and Docker.

Staff Engineer, Software Development

NextGen Healthcare

May 2021 - Mar 2022 (11 months)

Key technical contributor to improving the performance and reliability of the Edge API and related services, as well as maintaining and enhancing them. Using C#, .NET Framework, .NET Core, and Entity Framework extensively. Drove the adoption of a code change which led to an ~85% performance improvement in the Edge API. Demonstrated leadership in organizing the maintenance and enhancement of the software tools used for installing and updating the API services.

Senior Software Developer

Travelers

Nov 2020 - May 2021 (7 months)

Senior contributor to the initial development of the Claim Evaluation Tool. Worked both on the back end using C#, .NET Core, and MongoDB, and on the front end using HTML5, CSS, JavaScript, and React. Participated in many meetings involving planning, requirements analysis, and design. Mentored fellow software developers about ASP.NET Core web development and MongoDB.

Senior Software Developer

TNTP

Oct 2018 - Sep 2019 (1 year)

Implemented a CI/CD pipeline for the organization's largest in-house system (an applicant tracking system) using Docker containers, Azure DevOps, and AWS. Undertook a major refactoring of the same system which removed its dependencies on Windows Workflow Foundation, Windows Communication Foundation, and NServiceBus. Performed various maintenance and enhancement tasks on all four of the organization's in-house systems. Served as Scrum Master part of the time and helped mentor junior developers.

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Managing Member

HDN Software Services LLC

May 2017 - Current (9 years 6 months)

Providing software-development services to multiple clients using multiple technologies. The primary technologies being used thus far are .NET (C#), SQL Server, and Android. Work includes both maintaining/enhancing existing software and developing new software. Also involved in specifications/design, testing, and overall technical consultation. Served as both Product Owner and Lead Developer for former employer (TNTP – see below). Most recently migrating functionality from a PHP web application and an ASP.NET WebForms web application to a more modern web application using .NET 6,

Senior Software Developer

VaxCare

Nov 2016 - Oct 2017 (1 year)

Contributed extensively to the continued development of VaxCare's vaccine-inventory-management systems for its core and enterprise customers. These systems are being developed using C# and a variety of Microsoft web technologies, from WebForms through MVC and Web API, with a SQL Server back end. AngularJS and TypeScript are widely used on the client side, and there are two Android mobile apps. In addition to this work, contributed significantly to the integration of EMR systems with VaxCare, notably eClinicalWorks and Aprima, using Iguana and Lua.

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Software Developer

Riverside Technical Services / NantHealth

May 2015 - Nov 2016 (1 year 7 months)

Estimated, designed, implemented, and tested customizations, feature enhancements, and bug fixes for a patient-portal software system deployed at multiple customer locations. Utilized Java, Google Web Toolkit, Spring Framework, JSP, Javascript (including jQuery and AngularJS), REST, Apache ServiceMix (Karaf, Camel), Microsoft SQL Server, and Subversion for this work. Contributed significantly to new customer deployments, often under challenging conditions. Frequently served as an informal mentor to less experienced developers.

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Software Developer

Viewpost

Jul 2014 - May 2015 (11 months)

Helped to maintain and enhance a pattern-heavy, rich-client desktop application that synchronizes accounting data between Viewpost and QuickBooks. This application utilizes C# 4.0, WPF (with an emphasis on MVVM), dependency injection using the Castle Windsor framework, COM interop with the QuickBooks Desktop SDK, consumption of a RESTful API within Viewpost, and automated testing using Moq and SpecFlow. Work done emphasized improving user experience. Needed to understand complex integration scenarios and troubleshoot challenging data-synchronization issues. Forged highly productive relationships with fellow developers as well as business analysts, QA testers, and personnel in customer support and product operations.

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Senior Software Developer

Riverside Technical Services / Securboration

May 2013 - Apr 2014 (1 year)

Designed, implemented, and tested customizations, feature enhancements, and bug fixes for a patient-portal software system deployed at a major hospital system in the Midwest. Utilized Java, Google Web Toolkit, Spring Framework, JSP, Apache ServiceMix (Karaf, Camel), Microsoft SQL Server, Linux, and Subversion for this work. Contributed significantly to improved customer relations through consistent dedication to software quality, reliability, and performance.

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Senior Software Developer

ChannelRUSH

Apr 2012 - Apr 2013 (1 year 1 month)

Worked directly under company owner. Created new rate-and-availability interfaces to hotel reservation channels, extending company's reach with hotelier customers. Updated existing channel interfaces to improve performance and customer experience. Converted a major portion of the software system to use Entity Framework as its data-access layer. Greatly extended the functionality of the overall software system by developing software for receiving hotel reservations. Responsible for unit and integration testing of development tasks. Completed tasks under minimal supervision.

Software Engineer

Harris Corporation

Jun 2005 - Apr 2012 (6 years 11 months)

Gained exposure to/experience in every stage of the traditional software development process, from requirements analysis to integration testing. Created detailed designs of relatively complex procedural and object-oriented software systems. Subsequently implemented designs in the required programming languages. Performed systematic unit testing of completed code. Presented design artifacts and/or software demonstrations to customers. Provided thorough technical documentation and support to stakeholders.

Notable projects include:
• Client-side user interface for a client-server communication system using the Java Swing API
• External interface to the U.S. Census Bureau's Geography Division for the receipt of printed m

Robert Haden

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Robert Haden

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