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Karolina Reyes

About

Detail

Técnico medio
Heredia Province, Costa Rica
Contact Karolina regarding: 
Flexible work
Starting at USD6/hour
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • J
    Project Coordinator
    JONES LANG LA SALLE
    Sep 2023 - Current (3 years 1 month)
    • Collect and analyze data to provide high level insights about the project and business.
    • Document and track goals and objectives and follow up on them.
    • Create dashboards,and tracking tools to facilitate metrics tracking.
    • Support the finance management of the project by analyzing data.
  • TreviPay
    Data Processing Success Associate
    TreviPay
    Nov 2022 - Jan 2023 (3 months)
    • Analyzing and fixing errors the systems identifies in each invoice processed, rejects if mismatch of pricing.
    • Updating standard operating procedures of each program as they evolved.
    • Analyze and resolve complex cases.
    • Providing training to the team and job improvement .
  • Amazon Web Services
    Blling & Accounts Customer Service Specialist
    Amazon Web Services
    Jan 2022 - Aug 2022 (8 months)
    • In charge of providing support through emails, chats and phone calls to customers regarding billing inquiries.
    • Provide technical support to issues related to account configuration.
  • Thomson Reuters
    Order Processing Associate
    Thomson Reuters
    Feb 2019 - Jan 2021 (2 years)
    • Processor of entry level customer purchase orders: upload and entering the order in corresponding ERP system.
    • Order tracking.
    • Order correction by doing the correct analysis and meeting the agreed SLA.
    • Checking order pricing to confirm it matches and reject if otherwise.
Education verified_user 0% verified
  • Universidad Nacional
    Bachelor of Business Administration
    Universidad Nacional
    Jan 2022 - Jan 2026 (4 years 1 month)
  • C
    Technical Diploma in Executive for Service Centers
    Colegio Técnico Profesional de Flores
    Jan 2016 - Jan 2018 (2 years 1 month)