RJ Hughes

RJ Hughes

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Chicago, Illinois, United States

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Résumé


Jobs verified_user 0% verified
  • Verizon
    Network Operations Engineer
    Verizon
    Jun 2022 - Jan 2024 (1 year 8 months)
    Worked with a team on the world's largest network and maintained service millions of customers. Troubleshot various network equipment with technicians including PON and GPON architecture. Restored major, minor, and critical outages in real time, monitored system alarms, collected data, and presented detailed documentation of the events. Opening, managing, and closing tickets for customer affecting issues. Assisted with the testing and launch of a new network infrastructure and tools to support that network. Managed equipment running on decades old software as well as cutting edge technology. Worked daily with multiple enterprise level tools, such as Splunk and AWS. Communicated effectively across multiple teams in one of the world's biggest
  • Lake Forest College
    ITS Student Worker
    Lake Forest College
    Aug 2020 - May 2021 (10 months)
    Constructed a program in SQL to list completed and incomplete requirements for all 31 majors and minors for a student body of 1,566 students. Created SSRS reports to present to the registrar which can be easily updated to incorporate new students. Worked in Jenzabar One to create various test student to make sure the database was able to encode majors, minors, and classes correctly. Successfully navigated working remotely as a team during a worldwide pandemic.
  • L
    Tutor
    Lake Forest College Mathematics Department
    Sep 2019 - May 2021 (1 year 9 months)
    Peer reviewed code for students who were having trouble both in person and online. Graded twice weekly homework for Introduction to Web Development. Presented web development and coding concepts in a clear and concise manner. Encouraged fellow students to use industry standard coding practices and make good life decisions.
  • Gravie
    Web Development Intern
    Gravie
    Jun 2019 - Aug 2019 (3 months)
    Cleaned public website code to establish uniformity across the site. Tested cases of different customer types to ensure all customers could successfully complete their purchase. Employed source control for updating various changes.
Education verified_user 0% verified
  • A
    AWS Solutions Architect
    Jul 2024 - Current (2 years)
  • A
    AWS Cloud Practitioner
    Jun 2023 - Current (3 years 1 month)
  • Loyola University Chicago
    Masters of Science in Information Technology
    Loyola University Chicago
    Jan 2021 - May 2025 (4 years 5 months)
    GPA: 3.83/4.0
  • Lake Forest College
    Bachelor of Arts in Computer Science
    Lake Forest College
    Jan 2017 - Dec 2021 (5 years)
    GPA: 3.71/4.0
Projects (professional or personal) verified_user 0% verified
  • P
    Pi-Hole DNS Server
    Jan 2024 - Current (2 years 6 months)
    Provides network-level ad blocking, social media blockers, and custom routing for my apartment. Run on a Raspberry Pi 4 Model B Rev 1.5 with Raspbian GNU/Linux 12. Also runs a custom Python script for automatically deleting spam emails every three hours.
  • F
    Family Nextcloud Server
    Jan 2024 - Current (2 years 6 months)
    Created a file storage / sharing server for my family to save and share videos taken at rock concerts. Run on an old Acer Aspire XC-830 with Ubuntu 24.04.3 LTS. Uses DuckDNS for its domain name and LetsEncrpyt for HTTPS Encryption.