Rizzi Beltran

I am a dynamic and results-driven professional with over a decade of experience in customer service, sales, and recruitment. Throughout my career, I've specialized in building strong client relationships, delivering excellent service, and driving business growth across industries including healthcare, tech, and telecommunications. My expertise spans customer engagement, outbound sales, cold calling, appointment setting, and healthcare/technical recruiting. Skilled in CRM systems, data management, and telemarketing tools, I consistently meet and exceed KPIs by combining strategic communication, empathy, and problem-solving. In recent years, I've expanded my scope into talent acquisition and recruitment, sourcing and placing qualified candidates while ensuring a positive hiring experience. Additionally, I have strong virtual assistant capabilities with experience in social media management, graphic design, and project coordination. I'm passionate about helping organizations grow through effective customer engagement and talent acquisition, while also ensuring clients and candidates alike feel valued and supported. Key Strengths: Customer Success & Retention Talent Acquisition (Healthcare & Technical Recruitment) Sales Growth & Conversion Strategies Virtual Assistance & Social Media Management Data Research & Process Improvement