Riya

• Over 5+ years of IT experience in application design, customization, development, support which includes SalesForce.com CRM platform as Developer and Administrator. • Expert Level understanding of Salesforce.com CRM, Software Development Life Cycle (SDLC) and its technologies. • Experience in setup, Configuration, Customization and Support of Salesforce.com CRM and related applications. • Experience in Apex Classes, Controllers and Triggers considering governor limits and various other components as per the client and application requirements. • Experience in implementation using Apex Language, Classes, Controllers, extensions and Triggers, Web Services, and Visualforce pages. • Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration. • Extensive experience over creating Workflows, Approval Processes, Validation Rules sharing & security rules for automated lead routing, lead escalation and Email Alerts. • Experience in installing, evaluating the AppExchange application under the Salesforce.com platform. • Experience in designing and developing Force.com based Apps / Products using Apex, Visualforce Pages, Force.com IDE, Data Loader, Apex Explorer environments. • Experience in developing Salesforce Lightening Apps, Components, Controllers and Events. • Customized existing Visualforce to align with Salesforce new Lightning UI experience. • Experience in realizing the Business Requirements to design on salesforce.com platform by designing the required entities like custom objects. • Extensive work experience using Force.com Web services API for implementing web services in the application for access to data from different users. • Experience in developing SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity. • Excellent Hands on Experience in creating Custom Objects, Custom fields, Role based Page layouts, Custom Tabs, Custom Reports, Report folders and also worked on the designing of various other components of Visualforce Pages, Snapshots, Dashboards as per the client and application requirements. • Experience in creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows and Workflow rules, triggers, Email alerts and business logic. • Strong Hands on experience in integrations using Web Services via SOAP API. • Expert level skills in interacting with Business users and Product Owners to analyze and understand the Business Process requirements. • Good at other administrative tasks such as setting up audit trail, field history tracking, creating email templates and list views. • pressure excellent