Chad Rivard IT support specialist

Jobs 0% verified

Personal Shopper Gig Work

Shipt

2021 - Current (5 years 4 months)
B

Advanced Repair Agent

Best Buy Geek Squad

Oct 2018 - Aug 2020 (1 year 11 months)

- Official geek squad agent, bona fide forever status as geek squad agent along with a physical police grade badge after 18 months of continuous employment
Level 1 Support Representative

Unisys

2015

Supported active directory lockouts, Novell lockouts, software (DOS/bluezone) and web application lock outs. Documented tickets within service levels, excelled in communication skills Remotely supported on client's computer troubleshooting, software or issue related to computer image, thin clients/windows images.
A

IT support, (part time). Patient customer service, front desk coverage

Avon Chiropractic, pllc

2013 - 2017 (4 years 1 month)
T

Technical Assist Group Member

TIER II

2011 - 2013 (2 years 1 month)

Specialized in ADT Pulse technology and all of its components, including IP and Z-wave devices also basic understanding of wiring and mesh networks. Assisted customers with CCTV systems and utilized LAN/WAN, port forwarding, lite networking skills to achieve remote viewing on customer's smartphones.

Education 0% verified

Chad Rivard