Manager, Kitchen Teams verified_user
Verified experience
De PartChefie | Federal Palace Hotel Mikano International
Dec 2019 - Apr 2024 (4 years 5 months)
Managed kitchen teams and adapted quickly to high-pressure environments, ensuring seamless operations and high-quality service delivery. In addition to overseeing daily kitchen activities, I utilized my skills in customer relationship management (CRM) to build professional relationships with customers, enhancing their dining experience and fostering loyalty. I also leveraged my appointment scheduling abilities to book tastings for potential customers interested in trying new menu items, effectively promoting our offerings. Furthermore, I engaged in content creation for social media platforms, showcasing our culinary creations and driving customer engagement. My detail-oriented approach and strategic thinking contributed to process optimizat