Dynamic Customer Service/Sales Specialist, with a solid foundation in exceeding expectations, with a top-notch services and relationship management.
Lagos, Nigeria
Possessing a solid foundation in customer service gained from previous roles, I excel in understanding and exceeding customer expectations. Now seeking to transition into a remote Customer Service Specia list role, leveraging my interpersonal skills, and attention to detail to provide top-notch service to clients.
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
25% verified
S
Customer Acquisition Officer
Solarity Plus Limited Vanpeux Global
Dec 2025 - Current(4 months)
Drive lead generation and prospecting to expand the customer base. Build and maintain relationships with generated leads and existing customers. Execute data analysis and reporting to implement effective sales strategies.
Remote English Tutor
Self-Employed
Oct 2025 - Current(6 months)
Manage classes for diverse age groups, from beginners to senior levels. Foster student confidence and self-esteem through patient instruction.
Established clear communication channels and built virtual customer relationships. Managed client accounts and performed cold calling to drive sales consistency.
D
Manager, Kitchen Teams
De PartChefie | Federal Palace Hotel Mikano International
Dec 2019 - Apr 2024(4 years 5 months)
Managed kitchen teams and adapted quickly to high-pressure environments.
F
Customer Service Specialist & Receptionist
Four Points by Sheraton, Lagos
Oct 2016 - Jan 2019(2 years 4 months)
Managed face-to-face and external call communications to ensure guest satisfaction. Maintained detailed guest preference records to cultivate a welcoming environment. Handled inbound/outbound calls and managed customer account details.
L
Customer Service Specialist verified_user
Verified experience
Laudable Travel and Tour Limited
Mar 2016 - Nov 2016(9 months)
Negotiated deals with potential clients and managed customer orders and complaints. Provided continued support for existing customer needs through inbound and outbound calls.
G
Administrative/Procurement Assistant Manager
G.O Grocery
Mar 2013 - Nov 2015(2 years 9 months)
Coordinated department schedules and managed daily office administration. Sourced suppliers, negotiated terms, and processed purchase orders.
Education
verified_user
0% verified
P
Product Management Certification
Jan 2025
Women Techsters BootCamp Africa
P
Professional Certification in Customer Service & Virtual Assistance
Jan 2024
VAA Global
C
Customer Service Skills
Jan 2024
ALISON Online Academy
Higher National Diploma (HND), Hospitality Management
Yaba College of Technology
Jan 2010 - Mar 2014(4 years 3 months)
Ordinary National Diploma (OND), Hospitality Management