Rico Ratuiste PROFESSIONAL EXPERIENCE

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Virtual Assistant - Recruitment Admin Support

Kinetic Innovative Staffing

May 2022 - Current (4 years 1 month)

Evaluate Resumes and Applications. Conduct Reference and Background Checks. Enhance communication with candidates by utilizing a variety of channels, including chat, outbound and inbound, emails, and other messaging platforms. Facilitate document completion and maintain trackers for candidate progress. Maintain a daily applicant tracker using Microsoft Excel to monitor and manage incoming candidates. Managing email efficiently, passing resumes to appropriate recruiters, and responding quickly to any necessary follow-ups or crucial correspondence. Supporting the Team with any Administrative Tasks.
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Virtual Recruitment Specialist

1Plus1Cares

Jul 2020 - Apr 2022 (1 year 10 months)

Review resumes and applications to identify qualified candidates based on the job requirements. Assist in editing and posting job advertisements on various platforms. Conducting Virtual interviews through Zoom. Performing reference and background check. Helping applicants to accomplish documents. Update and maintain daily applicant's tracker. Provide administrative support to the recruitment team. Maintain regular communication with candidates.
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Travel Specialist

WNS Global Services (United Airlines US account)

Mar 2019 - Jun 2020 (1 year 4 months)

Provided excellent customer service to general and premium clients. Assisted customers with travel schedule and information issues. Upselling United Airlines Visa card after helping customers with their issues.
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Travel Specialist

Teletech (Priceline US account)

Aug 2017 - Feb 2019 (1 year 7 months)

Assisted customers with hotel accommodations and car rental inquiries. Provided expert assistance to resolve travel itinerary issues. Efficiently booked new flight schedules for customers.

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Rico Ratuiste

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