Rick George

Rick George

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Empathy-Driven Leadership Mentor • Culture Coach • Operations & Customer Experience Leader
Springfield, Missouri, United States

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Résumé


Jobs verified_user 0% verified
  • Universal Orlando Resort
    Talent Development Operations Immersive Experience Team
    Universal Orlando Resort
    Feb 2023 - Aug 2024 (1 year 7 months)
    Partner with leadership in a consulting role to design and teach theming, guest experience, and culture.
  • The Walt Disney Company
    Food and Beverage Leader
    The Walt Disney Company
    Sep 2022 - Jan 2023 (5 months)
    Hotel food and beverage
  • DotConnect
    Self Employed Leadership Consultant
    DotConnect
    May 2022 - Aug 2022 (4 months)
    Delivered strategy and material design direction for virtual onboarding and continuous team training projects for a global recruitment processing outsourcing firm
  • CCO Inc
    CEO - Interim
    CCO Inc
    Jan 2019 - Jan 2020 (1 year 1 month)
    Appointed by the board of directors to 10-month appointment as interim chief executive officer after a retirement. Tasked with the continued delivery of services and programs, while protecting the organization's identity, reputation, and health.
  • CCO Inc
    Chief Operations Officer (COO)
    CCO Inc
    Jan 2016 - Jan 2021 (5 years 1 month)
    Provided day-to-day operations and talent leadership for a large multi-department social impact non-profit (2500+ team members and volunteers) during a time of exponential growth, partnering with corporate leadership on strategic and tactical planning and supporting and ensuring the alignment of business strategies, talent strategies, and programming to the mission, vision, purpose, and core values. Served as the corporate contact with external vendors for IT and telecommunications to drive digital transformation initiatives.
  • CCO Inc
    Director of Operations & Finance
    CCO Inc
    Jan 2010 - Jan 2016 (6 years 1 month)
    Directed and managed organization’s operations, financial and people activities to maximize resources, increase profitability, scale growth, and leverage efficiency.
  • P
    Director Of Operations
    Pjc Insurance
    Jan 2002 - Jan 2009 (7 years 1 month)
    Managed and maintained a balance between products, people, and processes by Influencing and consulting corporate leadership on key strategic organizational and revenue performance initiatives.
  • P
    Human Resources Director
    Pjc Insurance
    Jan 2002 - Jan 2009 (7 years 1 month)
    Served as HR Partner to owners to determine current HR needs as well as performed all HR functions, including interviews, onboarding, payroll, benefits, leave, and creating and implementing company policies and procedures.
  • P
    Controller
    Pjc Insurance
    Jan 2001 - Jan 2009 (8 years 1 month)
    Led the Accounting Team and closely monitored the company's financial health, including P&L reporting, forecasting, budgeting, and customer financing.
  • C
    Primary Care Network
    CONTROLLER
    Jan 1999 - Jan 2001 (2 years 1 month)
    Managed all financial activity for 5 related medical organizations including a nonprofit medical continuing education training organization with a $49M annual budget.
  • C
    Concentra Medical
    Corporate Cash Accountant
    Jan 1997 - Jan 1999 (2 years 1 month)
    Managed corporate cash accounts
  • Herschend Family Entertainment
    Herschend Family Entertainment
    Herschend Family Entertainment
    Jan 1990 - Jan 1997 (7 years 1 month)
    Food and Beverage Supervisor
    Cash Control
    Food Inventory
    Merchandise Inventory
    Accounts Payable
    Audit Assistant
    Payroll Assistant
Education verified_user 0% verified
  • College of the Ozarks
    Bachelors, Business Administration and Management
    College of the Ozarks
  • Missouri State University
    Masters Degree, Business Management / Accounting
    Missouri State University
Projects (professional or personal) verified_user 0% verified