Richie Berganio

I have built a strong foundation in client relations and customer care through hands-on experience on various channels (phone, chat, email, and video). I thrive to stand out in dynamic, fast-moving environments where adaptability, teamwork, precision, and a commitment to delivering quality work, make the difference—assuring every detail lines up and every project hits the mark. Accounts management, order fulfillment, account reviews, identity verification, policy enforcement, healthcare, scam detection and prevention, sales and appointment setting, survey administration, lead generation, data encoding, data analysis and ticket handling (complaints and inquiries) are just a few of the various activities I have experience with.