Operations General Manager
Carl Karcher Distribution
Jan 2000 - Jan 2009 (9 years 1 month)
Revenue Growth & Cost Reduction • Drove labor and productivity standards for the Northern California division, orchestrating daily operations for 30 drivers and 22 warehouse employees on $140M sales budget to earn the Star Award for Achievement (2001-2006). • Eliminated $240K in temporary driver labor during 1 st year and slashed $563K from expense run rate (0.76% of operating expense) in first 2 years. • Cut overtime rate from 8% to 1.57% in 2006 while increasing fill rate from 99.67% to 99.83% and managed inventory. • Headed the green initiative and cut electricity costs by 38% by implementing load shedding technology on HVAC system. Team Management & Development • Created a driver training program and conducted ride-alongs to ensure