Richard Sy

Learning and Development support professional with 4–5 months of training operations and administrative experience, supported by 3 years of ESL teaching and a TESOL certification. Skilled in Microsoft Excel-based tracking, scheduling, coordination, documentation, and instructor support within an educational environment. Recently completed a CPD-Certified Diploma in Learning & Development, strengthening foundations in adult learning principles, structured training support, and Agile coaching methodologies. Familiar with Agile practices, team facilitation, continuous improvement, and collaborative learning environments.