Richard Cuberos Del Duca
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Richard Cuberos Del Duca

Richard Cuberos Del Duca

About

Detail

Talent Delivery Team at Rolebot | Sourcer | Recruiter | Apollo | SQL
Barranquilla, Atlantico, Colombia
Contact Richard regarding: 
Flexible work
Starting at USD700/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Kastech Software Solutions Group
    IT recruiter
    Kastech Software Solutions Group
    Nov 2024 - Apr 2025 (6 months)
  • R
    Talent Delivery Team (sourcer - Recruiter) public Remote experience
    Rolebot | AI-powered Job Board for Passive Talent
    Apr 2022 - Nov 2024 (2 years 8 months)
    - In charge of maintaining a constant flow of candidates for the different roles opened by clients - Sourcing more than 110 candidates every day for various roles - Sourcing candidates for different industries, such as Fintech, SaaS, industrial manufacturing, hospitality, IT consulting, health, etc. - Use tools such as LinkedIn Recruiter, Apollo, Google Advance, Indeed, etc. In charge of maintaining a constant flow of candidates for the different roles opened by clients Sourcing more than 110 candidates every day for various roles. Sourcing candidates for different industries, such as Fintech, SaaS, industrial manufacturing, hospitality, IT consulting, health, etc. Use tools such as LinkedIn Recruiter, Apollo, Google Advance, Indeed, etc
  • Teleperformance Spain
    Mission contoller (WorkForce) | real time analyst
    Teleperformance Spain
    May 2021 - Jun 2022 (1 year 2 months)
    - Permanent tracking, monitoring, alerting operation about discrepancies, deviations with respect to what was planned (volume, assumptions, etc.). - Permanent reviewing information accuracy. - Communicate to operation leaders and clients on specific topics what is happening in real time as needed, guaranteeing prompt response, and acknowledging request. Ensure operation is working following planning and scheduling, as efficiently as possible with real-time monitoring of key metrics. Generating action plans and necessary changes that are required to achieve contractual metrics. In addition to communicating information in real time to operation and documenting any type of incident. Responsibilities Proactively Inform and follow up any techno
  • Sitel
    Customer service agent | analyst | floor support
    Sitel
    Oct 2020 - May 2021 (8 months)
    - Handle and carefully respond to all inbound and outbound customer inquiries. - Provide excellent customer service through active listening. - Work with confidential customer information and treat it sensitively. Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding. Maintain a continual working knowledge of our client’s products, services and promotions. Accurately document and update records in required systemsHandle.
  • The Church of Jesus Christ of Latter-day Saints
    Bilingual customer service representative
    The Church of Jesus Christ of Latter-day Saints
    Mar 2013 - Mar 2015 (2 years 1 month)
Education verified_user 0% verified
  • Teleperformance Spain
    Workforce agent
    Teleperformance Spain
    Jan 2022 - Dec 2022 (1 year)
  • Sitel
    Real time analyst
    Sitel
    Jan 2022 - Dec 2022 (1 year)
  • Teleperformance Spain
    Junior Analyst WFM
    Teleperformance Spain
    Jan 2022 - Dec 2022 (1 year)
  • BYU-Pathway Worldwide
    Professional skills
    BYU-Pathway Worldwide
    Jan 2021 - Dec 2021 (1 year)
    It is a 14-week course that invites students to develop their personal strengths and abilities in order to add value to their homes, workplaces, and communities. Activities invite students to chart their professional and academic path, communicate in job finding and professional situations, strengthen relationships, collaborate, manage conflict, and lead from anywhere through influence.
  • BYU-Pathway Worldwide
    Business applications
    BYU-Pathway Worldwide
    Jan 2021 - Dec 2021 (1 year)
    Focus on development of skills in the use of business technology, including spreadsheets, database management and presentation software; financial computing; web-based business data sources and their ethical use.
  • BYU-Pathway Worldwide
    University skills
    BYU-Pathway Worldwide
    Jan 2021 - Dec 2021 (1 year)
    It is a 14-week course that invites learners to discover and strengthen the skills they need for continued success as they pursue certificates and degrees. Students practice using online tools and learn how to balance the demands of their home and work lives with the demands of online courses. Students also receive guidance and support as they apply for admission to and make a graduation plan for the online certificate and degree programs, offered in partnership with BYU-Idaho or Ensign College.
  • BYU-Pathway Worldwide
    Life Skills (PC 101)
    BYU-Pathway Worldwide
    Jan 2020 - Dec 2021 (2 years)
    it is a 14-week course that helps students discover how to use education to reach their goals by providing them with specific skills, including communication, problem solving, and time and financial management. Throughout the course, students engage in writing and math activities that are designed to reinforce what they are learning each week. PC 101 also incorporates weekly gatherings where students take turns leading discussions and learning activities designed to support and enhance the topics in the course.
  • Universidad del Atlántico
    Engineering, mechanical engineering
    Universidad del Atlántico
    Jan 2012 - Dec 2022 (11 years)
    Design, build and execute assemblies of technological infrastructures for products and production systems. Redesign and rebuild existing machinery to optimize production efficiency rates. Implement and improve manufacturing processes. Technically and administratively manage the operation of industrial plants and the efficient use of machinery, equipment and tools. Design and administratively and operationally manage maintenance systems in industrial plants and productive infrastructure. Manage, direct, execute, control and evaluate engineering projects. Model, verify and validate new production scenarios with current computational tools in the area.